SMS-iT CRM - Plus Exclusive

Use this marketing and sales CRM to generate more leads across SMS, email, and social media

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Let’s be real, everyone would be mega-rich and successful if building a business was easy. (“Maybe the only job I’m cut out for is Beach.”)

But when you’ve got the right marketing tools—instead of every subscription under the sun—scaling your business isn’t such an uphill battle.

That’s why you need the all-in-one CRM that makes it possible to manage your SMS, email, and social media campaigns.

Introducing SMS-iT CRM.

TL;DR

too long didn't read
Warm up more leads through social media, SMS, and email with this comprehensive CRM
Close way more deals with features like the Smart Dialer, unified inbox, appointment booking, and sales pipeline management

At-a-glance

Overview

SMS-iT CRM is a fully-automated marketing and sales CRM that helps you scale your lead generation with SMS, email, and social media.

Whether you’re sending one text or 10,000, you can use bulk texting to connect with leads across more than 30 social channels.

Manage messages from any channel, including Facebook, WhatsApp, Instagram, and LinkedIn with the Smart Inbox.

You can also connect to over eight gateways, SMPP servers, and even a SIM card to send bulk SMS campaigns at flat rates.

Smart Inbox

Manage all your messages from over 30 social channels in one Smart Inbox.

Thanks to the Smart Dialer, your team can leverage call recording and video calling to capture every critical detail on a sales call.

You can take notes during your calls in the notes section to record any relevant info, like big objections and budget discussions.

Share your call notes with team members so everyone’s on the same page, or share them with customers for reference.

Smart Dialer

Supercharge inbound and outbound calls with the feature-packed Smart Dialer.

With Smart Analytics, you get all the info you need to make data-driven decisions and improve campaign performance.

Now that you can track audience metrics and performance data, you won’t be tweaking campaigns based on a gut feeling.

Stats like average clicks, conversion rate, average session duration, and link clicks tell you exactly what’s working—and what’s not.

Smart analytics

Access smart metrics like average clicks, conversion rate, and average session duration.

Use the Sales Pipeline feature to keep track of prospects in your pipeline and nudge them into the next stage of your sales process.

You’ll be able to book appointments with warm leads and take the opportunity to convert them before they go cold.

SMS-iT CRM wants prospects to show up to calls, too! That’s why you can set up pre-meeting notifications and reminders to make sure things don’t slip through the cracks.

Calendar view

Take advantage of easy booking, intuitive calendars, and pre-call notifications to close more deals.

If you’re out here trying to balance 30 subscriptions on one budget, there’s a better way. (“We’re pinching pennies this quarter. So if you could check your couch cushions...”)

SMS-iT CRM gives you the tools to manage your entire marketing strategy in one place—from SMS to emails and sales pipeline management.

Boost your lead close rate.

Get lifetime access to SMS-iT CRM today!

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60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

Deal terms and conditions: Lifetime access to SMS-iT CRM - Plus Exclusive. All future Basic Plan updates. If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates. No codes, no stacking—just choose the plan that’s right for you. You must activate your license within 60 days of purchase. Ability to upgrade between 5 license tiers while the deal is available. Ability to downgrade between 5 license tiers within 60 days of purchase. GDPR compliant. A valid phone number is required to use SMS-iT CRM. Important note: SMS-iT Cloud purchasers are not eligible to upgrade their license with this promotion. Important note: SMS-iT Decentralized has rolled into the new SMS-iT CRM (migration optional). Available for new SMS-iT CRM users and returning SMS-iT Decentralized purchasers who are looking to upgrade their license. Previous AppSumo customers who purchased SMS-iT Decentralized Tier 1 or Tier 2 can purchase and increase the limits up to Tier 5. Previous AppSumo customers who purchased who purchased SMS-iT Decentralized will be grandfathered into their old limits. Previous AppSumo customers who purchased who purchased SMS-iT Decentralized Tier 1 will receive access to Smart Inbox. 1 credit = 60 seconds of phone call, or 1 text/social message (160 chars).
SMS-iT CRM - Plus Exclusive

SMS-iT CRM - Plus Exclusive

Smsit.ai
FounderFounder
Henry_SMSiT
Founder/CEO/CFO
FoundedFounded
February 2022
HeadquartersHeadquarters
San Francisco, CA, USA
Company sizeCompany size
11-50 employees
Product stageProduct stage
Growth
Financial stageFinancial stage
Bootstrapped
Verified by Persona

In addition to our internal vetting process, we use Persona, to validate each company and founder's identity. Learn more

Updates from SMS-iT CRM - Plus Exclusive

Features and Comparison Chart of the Basic Plan Tied to All LTDs

Posted Jul 18, 2024

New Features Now Available in Basic Plan & Appsumo LTD Tiers!

Posted Jul 18, 2024

Product Overview Video

Posted Oct 9, 2023

Tool USP

Posted Sep 28, 2023

Development timelines

Posted Sep 25, 2023

Showing messages 1-5 of 6

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Questions
Reviews

Questions & Reviews

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Showing 5 of 1466 questions

Q: 🚀 LIVE NOW: Chat-iT (BETA) in Your SMS-iT Account + Website Launch! 🤖

We’ve officially launched SMS-iT Chat-iT in BETA — now live inside your SMS-iT account and on our main website at https://www.smsit.ai!

💡 Chat-iT is your Agentic AI-powered chatbot, trained on all our tutorials and website content. It can now answer customer service, support, and technical questions 24/7—right from our homepage.

Inside your account:
🔹 Go to Artificial Intelligence
🔹 Click Chat-iT
🔹 Set it up in the AI Avatars section
🔹 Create & train your bot in under 1 minute
🔹 Use Gemini or ChatGPT as your LLM
🔹 Enjoy unlimited messaging with no extra cost
🔹 Create Static, Audio & Video avatars

Every account includes at least 1 chatbot by default. Just paste your content or use your AI persona and deploy instantly on your site.

✅ Serving customers now
🎯 Full launch coming end of this month!

👉 Test: https://www.smsit.ai

Henry_SMSiTMay 9, 2025
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Q: 🚀 Just Launched: SMS-iT Onboarding Setup Guide Playlist!

We’re excited to announce the release of our official onboarding video series — now live on YouTube! 🎉

Watch the first 8 step-by-step tutorials to help you get the most out of your SMS-iT account:

1️⃣ Add Phone Number for Text Messaging and Calls
2️⃣ Configure SMTP for Email Messaging
3️⃣ Upload Contacts
4️⃣ Configure Artificial Intelligence
5️⃣ Configure General Settings
6️⃣ Send Your First Text Message
7️⃣ Send Your First Email
8️⃣ Respond to Incoming Messages

🎯 This is just the beginning — 80 total videos will be released to walk you through every feature, integration, and best practice.

👉 Watch now: https://www.youtube.com/playlist?list=PLL9R7awktg6v9-7JuMQBr-a0sw4DaXNWu

#SMSiT #Onboarding #CRM #ERP #ArtificialIntelligence #AI #Gemini #OpenAI #Google #SMSTutorial #EmailMarketing #AgenticAI #Automation #CustomerEngagement

Henry_SMSiTMay 8, 2025
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Q: What is the difference between the smart inbox and the Smart inbox with ai?

I cannot seem to find anywhere exactly what the AI in the smart inbox does. Specifically in relation to the matt inbox and AI, what added features do we get for tier 4 as supposed to tier 3?

b58e377d3b1b4fff9b6ba69fce4ca1d8Nov 4, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 4, 2024

A: Thank you for asking about the difference between Smart Inbox versions!

Regular Smart Inbox:
- Message management
- Multi-channel inbox
- Basic communication features

Smart Inbox with AI (Tier 4-5):
✅ All basic features PLUS:
- AI-powered response suggestions
- Automated message categorization (Coming soon)
- Smart conversation analysis
- Sentiment detection
- Intent recognition
- Automated tagging (Coming soon)
- Predictive prioritization (Coming soon)
- Language translation

Key Differences Tier 3 vs Tier 4:
Tier 3:
- Basic Smart Inbox features
- Manual message handling

Tier 4:
- AI-enhanced inbox
- Automated assistance
- Intelligent message processing

Need help maximizing your Smart Inbox features? We're here to assist! 🚀

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Q: Can I manage incoming phone calls?

First of all: is it possible to connect any SIM card of any country (e.g.Austria)?
Once connected? Can I "manage" incoming calls to that number and can I continue using my mobile phone with the same SIM card? What I mean with manage: e.g. create a system where the customer will choose the reason for his call and upon this the phone call will be forwarded to my mobile phone and or to another employee?

daniel.sPLUSMay 2, 2025
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Founder Team
Henry_SMSiT

Henry_SMSiT

May 2, 2025

A: Yes, you can connect a SIM card from any country, including Austria, as long as it supports standard GSM networks.

At this time, you can only make and receive calls using any of our 8 supported gateway providers for voice calls. SIM cards and BulkGate (one of our 9 gateways) are not currently supported for voice calling — they are used solely for messaging.

Regarding call management, once you're connected through a supported voice gateway, you can set up interactive call flows (e.g., press 1 for support, 2 for sales), and route incoming calls to your mobile phone or other team members based on the caller's selection.

If you're looking to use your existing SIM number, we recommend porting the number into one of our supported gateways to take full advantage of our call features.

Let us know if you’d like help setting up a voice gateway or configuring call routing!

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Q: Doubts about the roadmap.

Hi,
I would be interested in your product, I am interested in the "philosophy" behind companies and I have many doubts.
To the negative reviews, you have responded in a similar way, sometimes inappropriate or annoyed.
I repeat a question, but please do not respond as other times, citing recent improvements and updates.
The website shows the state of the company, so I ask you again:
What is the purpose of your roadmap stuck in 2023?
We do not know what has been done, what needs to be done, what will actually be done.
It serves to create confusion in the buyer, to hide your real activity which, according to what some of your users have written, is intrusive and aimed at upselling.
I do not want to talk about the labyrinth of pricing policy, it reminds one of Knossos.
This is from some reviews.
Thanks for the answer.

mancinelligfPLUSMay 2, 2025
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Founder Team
Henry_SMSiT

Henry_SMSiT

Edited May 2, 2025

A: Thank you for your thoughtful message — we genuinely appreciate your interest and your candid feedback.

You’re absolutely right to question the roadmap’s status. We made a strategic decision to stop publicly updating the roadmap in 2023 due to frequent copycat behavior from competitors. Many of our innovations were being replicated before we could even fully release them, which impacted our competitive edge.

That said, development has never stopped — in fact, our pace has accelerated significantly. We continue to roll out major improvements weekly, and all active users benefit from these enhancements in real time. Our internal roadmap is robust, but we now focus on execution-first, rather than promoting what’s coming.

We understand that this may create some uncertainty for potential buyers, and we’re actively working on a more transparent yet secure way to communicate upcoming features without compromising our innovation.

If you'd like, we can share recent updates or connect you with a member of our team for a one-on-one walkthrough to help clarify what’s live and what’s next — no fluff, just facts.

Thanks again for holding us accountable.

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