4.5
Taco ratings
'SMS-iT CRM is highly regarded for its seamless communication integration, robust lead generation capabilities, and cost-effective messaging. Customers also appreciate its responsive customer service and continuous system updates. However, some users have reported encountering minor UI issues and experiencing slow app performance, as well as occasional unfinished features and upsell prompts. With a 4.5-star rating and 146 reviews, SMS-iT CRM is a solid buy for those seeking a marketing and sales CRM. Given the 60-day money-back guarantee, it's worth giving it a try.'
AI-powered summary of customer reviews
Verified purchaser
Best!
Never left a review But am doing it now. Best software on appsumo HANDS DOWN.
SMSiT_DevTeam
Nov 26, 2024Thank you for this incredible review! 🌟
Your enthusiasm means a lot to us, and we're thrilled to be recognized as the "Best software on AppSumo"!
This kind of feedback motivates us to continue:
✅ Innovating our platform
✅ Adding new features
✅ Improving user experience
✅ Delivering excellent support
Thank you for taking the time to share your experience, especially since you don't usually...
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Verified purchaser
Innovating Software
the fact that I can avoid sms cost use my phone is amazing. Plus the best part it can connect with GHL perfectly. Really Great deal here. Don't miss out
Henry_SMSiT
Nov 16, 2024Thank you for this fantastic feedback! 🌟
We're thrilled you're enjoying these key benefits:
✅ Cost-Saving Features:
- Use your own SIM cards
- Avoid expensive SMS rates
- Direct carrier delivery
- No additional per-message fees
🔄 Integration Power:
- Seamless GHL connection
- API functionality
- Multiple gateway options
- Flexible connectivity
💡 Perfect Combination:
- Cost-effective...
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Verified purchaser
One of a Kind - if not the best app I have purhased so far.
SMS-iT CRM is an exceptional tool for any business looking to enhance their marketing and sales, customer service efforts. The platform seamlessly integrates SMS, email, and social media, making it a versatile solution for lead generation and customer engagement. The user interface is intuitive and easy to navigate, even for those who are new to CRM systems. I have tried using, navigating and playing around the app and I can tell that it has lots of potential to help small business owner like me reach out to leads, prospects and clients. Linking SIM Card has no issues and no additional cost to send and receive messages, I have been looking for this feature in an app for quite a long time, and now I got it.
Above all, the standout feature is the responsive customer service. The support team is always ready to assist and provide valuable insights, ensuring that users get the most out of the platform. Additionally, the frequent feature updates and improvements show that the developers are committed to continuously enhancing the user experience.
SMSiT_DevTeam
Nov 14, 2024Thank you for this incredible review! 🌟
We're thrilled to hear how SMS-iT CRM is helping your business succeed! Your experience highlights exactly what we aim to deliver:
✅ Key Features You've Highlighted:
- Seamless communication integration
- Intuitive user interface
- Easy SIM card connectivity
- Cost-effective messaging
- Multi-channel lead engagement
💡 We're particularly pleased that...
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Verified purchaser
Will be an all-you-need program when completed
When this program is completed with all the bugs worked out it will likely be the most extensive and complete contact management system in existence. The fact that the principal will meet personally (on Zoom) to address any issues you experience as the program develops is amazing for any software project. Users do feel like they are part of the development.
Henry_SMSiT
Nov 5, 2024Thank you for this wonderful feedback and understanding of our development journey! 🌟
You've captured exactly what makes SMS-iT CRM unique:
✅ Development Approach:
- Continuous evolution
- User-driven improvements
- Regular feature updates
- Active bug resolution
- 400+ features implemented since BETA launch (Nov 2023)
💡 User Engagement:
- Personal Zoom sessions
- One-on-one support
- User...
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Verified purchaser
Great apps. Loaded with features
I have bought Deskera and similar. Switching from a feature full Deskera ERP to SMS-IT CRM was not an easy decision.
Email interface could use an improvement, but over all the abundant features made up for it.
Henry_SMSiT
Nov 5, 2024Thank you for sharing your experience switching from Deskera to SMS-iT CRM! 🌟
We appreciate your feedback:
✅ Feature-rich platform
✅ Comprehensive functionality
✅ Competitive ERP capabilities
Regarding the email interface:
- We acknowledge your feedback
- Improvements are in development
- Updates coming regularly
💡 To maximize your transition:
- Schedule onboarding: onboarding.smsit.ai
-...
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