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Q: tier 1 problems

I kept getting a no description message yet I had all fields filled in. Is that a problem just in Tier 1?

DrLMPLUSEdited Nov 6, 2024
Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 7, 2024

A: Thank you for reporting this issue.

To help us resolve this effectively, please email support@smsit.ai with:

1. Specific Details:
- Where the error occurs
- Steps to reproduce the issue
- Screenshots if possible
- What fields were filled in

2. Your Account Info:
- Account email
- Tier level
- When this started happening

This information will help us:
✅ Identify the root cause
✅ Replicate the issue
✅ Provide a quick solution
✅ Prevent future occurrences

Our support team is ready to investigate and resolve this problem promptly! 🚀

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