Q: web.
de and gmx.de appear to always be marked as invalid despite these email addresses existing. I've reached out to support regarding this issue but not received a reply. Should I initiate the refund?
benedikt.hielscherPLUSAug 6, 2024
Founder Team
Alaa_SMTPing
Aug 6, 2024A: Hey Benedikt,
We found your email right now in the spam folder after checking this question. It's regarding web.de and gmx.de right?
Answering your question: sometimes the results could reflect some full inbox results, this is the only explanation for now regarding this. We have tested internally some web.de and gmx.de emails, and the email result code seem to be correct.
Could you please send us your list one the same email address: support@smtping.com
We are still available,
Best regards,
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