Q: Hello, I have some questions about the product.
One workspace means one website?
Will it still be interactive-able on Instagram story?
Thank you.
Kamil_Snackeet
May 14, 2024A: Hey @allison.h
Thanks for your questions, here are my answers :
One workspace means one website?
You can separate stories by workspaces and these workspaces are completely isolated. A member can be assigned to specific workspaces and admins can manage their access. There are no restrictions based on domains.
Will it still be interactive-able on Instagram story?
Snackeet’s Web stories are basically websites with social network stories design. It has many more features. They are shareable as a link, a widget, or an iframe... : https://help.snackeet.com/en/articles/4689028-share-your-web-story
Cheers,
K.
Julian_WolfPLUSHi Kamil,
this is the kind of answers I really don´t like. While your answer was clear and usefull (consider them as interactive websites in story-format), it is not a clear answer to the original question.
I have to really read the answer, think about it and it seems to me like you said "No, they will not be interactive and in addition it´s not even possible to share the web-stories as an insta-story".
But well ... why don´t you just say "no" instead? It would be a much more trustfull answer like this:
"Snackeet-Stories can´t be shared to instagram. The goal is to have the insta-story-format outside of Instagram and we achieve that by creating "mini-websites" in the typical insta-format. Unfortunatelly this is a format that does not work "inside" of instagram."
Your whole description brings up my desier to create Insta-Stories with Snackeet. And if you don´t clearly separate this Idea, People like me will create expectations in wrong directions and be disappointed once they try to fullfill theire expectations.
REason for telling this repeatingly is: I really start to like this format more and more. And it always feels like struggeling when I wonder if it can be used "on Instagram". A clear cut would hurt, sure, but it would be more productive then false expecations growing.
;)
Leo_PartnerSupportHi @Julian_Wolf! Thanks for your feedback.
We apologize for not giving a clearer answer before. However, as we continue to improve Snackeet, it would be complicated to give straight "nos" to answers as features that have not been developed yet can come in a later update. This is why your feedback and input is so valuable, as it allows us to better understand where we can better our product and services.
Also, we're glad to hear that you have liked our format! While you can't share it in Instagram right now, there are still plenty of ways to use Snackeet as a powerful tool for sales, customer feedback, acquiring leads, boosting your engagement rate and much more!
We hope that you decide to give our tool a try and see all that it can do! :)