donna86

Verified purchaser

Deals bought: 3Member since: Dec 2020
1 stars
1 stars
Oct 28, 2025

Just does not work!

I am trying to use but it is just stuck in Processing mode. Very frustrating. Do not waste your money.

Founder Team
Khanh_Snapcut

Khanh_Snapcut

Oct 28, 2025

Hi donna86,

We apologize for the inconvenience. There are a few reasons why it is stuck in a processing mode; for example, the video genre might be not supported.

Could you please shoot an email to hello@snapcut.ai and describe your issue with screenshots and video link?

Thank you,
Khanh

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