Jan 5, 2025

Q: Can't access pro version of the SnapEdit app on iOs

hello, purchased tier 2, logged in on e-mail and the app doesn't recognize that I'm on the pro plan.

danirogercdanirogerc
danirogercPLUS

Verified purchaser

Founder Team
An_SnapEdit

An_SnapEdit

Jan 13, 2025

A: Hello, I have checked with our team and this error has been fixed on iOS devices. Please update the application to the latest version. If you are still unable to access the PRO features on the mobile app, please provide us your email via contact@silverai.com, we will check the account for you. Thank you.

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Posted: Jan 8, 2025

See thread above - same issue