#1. User Interface Issues
The most negative experience is the user interface. You cannot keep an image in a single editor canvas and continue editing it using different features. Instead, you’re forced to complete editing with one tool at a time, then move to a different canvas to further edit the same image. This is highly inefficient and disruptive to the workflow.

#2. Upsell Tactics and Mobile-Only Features
SnapEdit employs aggressive upsell tactics, particularly with their "mobile-only features." Even though AppSumo purchases are compatible with the mobile app, they place significant restrictions on SumoLings by blocking access to their most popular features, such as:

* AI Hairstyles: For trying out different hairstyles on photos.
* Photo Collage Maker: For creating photo collages.
* Slideshow Maker: For creating slideshows from photos.
* Video Enhancer: For improving the quality of low-resolution videos.

The features included with the AppSumo purchase are quite basic and can be found in "Free" or "Cheaper Alternatives" available on the market, including:
Enhance Photo, Remove Objects, Remove Background,
AI Skin, Remove Text, Remove Wirelines from photos online,
Restore Photo, Auto Light ON, Blur Background,
Easy Shadow, Sky Changer, Edit Photo Background,
Art Enhance, Convert Image, Compress Image.

Hint: It seems the Founder listed SnapEdit as a lifetime deal on AppSumo to gain market exposure for their product while deliberately limiting access to their most popular AI features. This feels like an attempt to use the platform for promotion without offering real value to Sumolings.

I hope SnapEdit will consider re-evaluating their product offerings sold through AppSumo.