tysenQ: Hi, I activated my purchase of snip.
ly and I still have not received the "code" to create an account.
I also sent an email to [email protected] about the issue and I have not received a response.
That was about 12 hours ago.
Please advise.
Thanks.
Tim_Sniply
May 15, 2024A: Hi tysen,
sorry to hear that. We actually answered all open requests so not sure what happend with your email. Would you mind sending us a message from another email account, via Facebook or LinkedIn and mention the email address you used for your purchase? Our team will be happy to confirm your account then.
Best,
Tim
Verified purchaser
Hello, I have the same issue.
I am not getting the "Confirmation code". I tried the chat, I tried [email protected], I tried [email protected]. and it has been over 36 hours and no one is responding.
How do I get the code?
Thanks
Hey Ralf!
I'm SOOO happy I found this comment. I was going through your tickets today, and noticed that you did not reply to any of them, and combined with the fact that you're having issues receiving the activation code and password reset emails…makes me believe that there might be an issue with your email provider accepting emails from Sniply. Can you please get in touch with us (team@ will do) using any other email?
To be sure it's you, please also mention your default email address that we're having problems with, and I'll be happy to sort out your issues with accounts. 🙌
Best,
Mario