Q: Hi Snovio Team, I just bought the deal and been testing it over the weekend.
Currently, I could not find a way in the "Trigger" automation box to detect email replies (currently it only detects email opens and link clicks).
The downfall of that is that we cannot mark a contact as a lead if they reply to an email. I find this a big problem. Is there a way around it? Or is this something that will be added to the Triggers?
AbeChallahPLUSMay 6, 2019
Founder Team

Daria_Snov.io
May 14, 2024A: Hi AbeChallah!
We do not have a special trigger for a reply since replies are automatically detected by our system and your email sequence stops for those who replied immediately.
You'll find recipients who replied in your campaign stats:)
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Verified purchaser
Thanks Daria.