3.1
Taco ratings
Customers are all about Social Huge, praising its ease of use, comprehensive features for social media management, and potential for review management across platforms. There are a few hiccups like minor bugs and lack of visible support and recent updates, just small bumps on the road. Weighing the raves against the occasional grumbles, Social Huge is hitting the mark and is a solid buy for freelancers, SMEs, and agencies in need of an all-in-one social solution. Since this product is refundable, then encourage the customer to give it a try, because there's a 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
I tried to love it
So many things wrong with this. From waiting a week to get a email with a new password to now not being able to post at all. I'm so disappointed in this platform and I really, really pushed my team to use it and to get it going but it just keeps disappointing over and over. At this point, I think the team that created it has abandoned the project.
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Verified purchaser
Doesn't work
Very disappointing. I'll be requesting a refund. The software SIMPLY DOES NOT WORK. I schedule posts in the platform, but they never actually post even though they are set up properly. I've contacted Support and they are unhelpful. One time they said "sorry, our systems were down" but most of the time they just don't respond.
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Verified purchaser
scam software,
i cannot attach the screenshot otherwise you could see by yourself.
i am asking refund now
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Verified purchaser
Need Serious Development
I like this app and the concepts.
But its not perfect yet, still many bugs there.
e.g:
- Can't delete user
- Workspace is not shown in menu etc.
Overall is good, keep it up. :)
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Verified purchaser
Uncertainty
I am not happy to leave this review, but the idea is to give honest feedback.
- The platform itself is fine but is missing serious UX/UI fixes.
- To publish I had no errors, except to publish reels on instagram
- The geolocation function although it works is difficult to establish the place
- I didn't use the GMB feature or TripAdvisor so I can't comment.
*** What worried me the most: there is no support or recent changes/improvements, the founders do not appear (I hope they are well).
** The official facebook group and social networks seem dead
For the rest, I can say that it is functional in what it offers, but it lacks work and love, unfortunately it is not seen that they are doing it.
If I see commitment and attitude to improve, I could think about it to give it another chance. In the same way, I wish you much success SocialHuge. Thanks!!
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