Social Snap

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gkcgkcPLUS
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Member since: Nov 2019Deals bought: 220
2 stars
2 stars
Posted: Mar 5, 2020

Statistics all wrong, buggy, non-existent support

I really wanted to like this deal, but it's been a bit of a letdown because of the bugs and lack of support.

Pinterest followers are wrong. It displays as 0 when I have 3.5k followers.

Where it says "total shares" in the statistics page, it says 3.1k, when I knew it was more like 85 or so.

The past 7 days share count says one number, but then the graph below telling you individual network figures added to a completely different amount. Like I had 7 days shares at, say, 56, but the individual networks counted to, say, 29.

The top performing posts is all wrong. It says I have 853 shares on one post when I categorically know I did not (was more like 50).

The page views counter is completely off. Says I have 433 views on a post when I have about 3,500.

I have reached out to support about this. They initially came back to me 2.5 weeks ago. I have reached out twice since then, and it's been dead silence.

It's a shame, because it could be nice.

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