andrewlowcoachQ: Hmmm..
I'm having a lot of trouble posting to Facebook. It's telling me that I have "Insufficient permission for this operation" for automatic posts to Facebook groups. Also, it won't post to my personal Facebook profile. Please help. Or maybe this is not the right product for my business after all?
Ovi_from_ACE_and_SocialBee
May 14, 2024A: Hi Sumo-ling,
For posting on Facebook groups, you need that group to have the SocialBee app added to it.
We need to update this article to also mention groups, but please find more info here: https://help.socialbee.io/article/131-facebook-permissions
Regarding posting on your Personal Fb Profile - this not possible directly anymore (since the Cambridge Analytica issue). No tool can do this, as Fb removed that from their API.
You can, however, do that through our mobile reminders app.
See more here: https://help.socialbee.io/article/53-using-the-socialbee-mobile-app-beta
Hope this answers your questions, but if not - please let me know! 🤗
Cheers,
Ovi
Verified purchaser
Hi, I managed to get the Groups working. I still can't see the one Facebook Page that I'd like to post to. I can see the other pages I am admin but won't be posting to.
Any thoughts on why I can't select a specific Facebook Page?
Hi again, Sumo-ling,
It depends.
Facebook does currently have a bug linked to Fb Pages not being shown (lucky us...).
See it here: https://developers.facebook.com/support/bugs/2326955050910974/
But if this issue continues, please contact our support so we can look into the details of your issue.
Thanks,
Ovi