Hmmm... I'm disappointed

I bought this along with Tubics.

I was immediately faced with three errors:
1) when I connected my IG account, I was given data for someone else's account (not why I bought it but interesting).
2) My very first Tag search came back with an API overload error
3) When searching for keywords it showed me 10 keywords then told me to upgrade to see more... Hmmm What about the unlimited keyword factor?

I contacted support about all 3 of these things I DID get a reply, but only about my IG account - nothing else. When I replied & said that was the least of my concerns, I never heard from them again.

Unfortunately, 3 tacos & a disappointing refund request.