SocialCloser Questions

Showing 1 - 20 of 20 questions

Q: Is this still live or has it been deactivated?

I purchased this through another platform, and now I am being informed that the deal has been terminated, while I can see that the website is still active. Please assist.

addy.rehman.uaeJun 29, 2024
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Q: Hi there...

does this only work for organic engagement on a FB Business Page or on a personal profile too?

I.e. i run ads via my business page - however as business pages have extremely low organic reach and engagement, all of my organic lead gen and engagement is done via my personal facebook page.

VividwithJaySep 12, 2022
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Q: I bought it on another platform before, and it was refunded later.

It must have been a few years
I would like to ask whether the problem of garbled usernames in traditional Chinese has been solved?

Devin.LinPLUSSep 9, 2022
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Founder Team
Steve_SocialCloser

Steve_SocialCloser

May 15, 2024

A: I am sorry, but we don't support Chinese characters.

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Q: Hi Steve Can i use Social Closer to manage my social network outside of ads.

I do have a business that requires me to stay in touch and make connections but facebook ads is not something i can do right now. However i would like to use the platform to stay engaged with my contacts and prospective clients.

g273PLUSJul 20, 2022
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Founder Team
Steve_SocialCloser

Steve_SocialCloser

May 15, 2024

A: You can certainly use SocialCloser to manage Facebook page engagements on organic posts, chatbot messages, and inbox conversations with customized columns that you can't find in any other tool.

Here's an article that talks about it - https://support.mysocialcrm.io/knowledge-base/live-tracker-columns/

There are literally hundreds of ways that you can customize engagement columns of activity...

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Q: When you do launch Instagram, what features will be available?

Accelerant-AgencyPLUSJul 18, 2022
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Founder Team
Steve_SocialCloser

Steve_SocialCloser

May 15, 2024

A: Instagram should have the exact same features as Facebook. and we are targeting the end of the year or early 2023 for the launch! Exciting. :)

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