Is this a joke or what? | Socially | AppSumo

Socially

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Q: Is this a joke or what?

I just saw the Video, which is 1 day old and already off? AppSumo team, this is really unfair!

HenriAMar 21, 2024

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108100289424841728823PLUS

Posted: Mar 23, 2024

Same here. The video showed up in my news feed just this morning. :-)

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I want to raise this message for the AppSumo community more than the company as reviews are no longer enabled. I wrote a negative review because I felt that the claims were misleading about the functionality and I gave the software 1 taco. To their credit, the company contacted me immediately and arranged a video call to apologize and explain the situation. They are amending the wording about what is currently available and what is in the pipeline and they have even shown me the backoffice development of the course section of that platform, so I have seen that it is indeed being developed. I had asked for a refund because I lost trust, but having spoken with 3 of them on a video call, I do have complete faith in the integrity of the guys working at Socially and I hope their offer will be up and running again soon. It looks like there are some very exciting things in the pipeline and I commend them for being so proactive in the face of negative feedback, that, for me, is much more important than whether or not everything was right in the first place. I would now most definitely recommend Socially because of the way they handle challenging feedback as it is very clear that they do want to put things right and deliver the best product they can.

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