I bought back in July and have had to reach out to support every time I have attempted to schedule posts.
I use the Bulk Import feature (because that is the purpose many will get software like this) and despite selecting 4 networks to post two, only Facebook and Instagram end up being selected once it's processed.
Each and every time I have to reach out to support, defeating the purpose of having a platform like this in your toolkit. Recently I was told that they had upgraded the entire tech stack and it wouldn't happen again, yet, here were are, yet again. And when I brought it up to support, they sent the same video as previously showing me how to 'update' the posts (while claiming the new tech stack would eliminate the issue). Then told me it would be another month before they moved to the new tech stack.
If you're wanting to use the Import feature to bulk schedule, I would look elsewhere until they can fix this bug (July to September 2025, not working).
It makes crossposting on multiple channels super easy, and you have Twitter(X) included!
I absolutely like using Sociamonials for my social media campaigns! It makes crossposting on multiple channels super easy. One of my favorite features is the bulk CSV uploads, which let me schedule posts with specific dates and times. This saves me so much time!
Plus, it’s a huge bonus that I can post on Twitter (X) too - other apps do NOT have twitter. The platform is user-friendly and really helps boost my engagement. If you're looking for a way to streamline your social media management, I highly recommend Sociamonials!
Founder Team
Craig_Sociamonials
Aug 28, 2025
Thank you so much for the kind words! And you get bonus points for spelling our name correctly :-)
I use this product since over one year now (jan.2023) and am quite disappointed, as I use another similar product in parallel and can compare.
Post fail on certain media on a regular basis, there was recently a major and very long (1 week) absence of service after an issue coupled with a server change. So if you have a serious campaign, it is by far not reliable enough.
For hobbyists .... or people with time to lose... it remains a great deal.
Nice features present though for the reposts, the queuing (when it works). Bulk import is quite amateurish, since you have to upload to another platform (and it does not work well : my imported pictures get all blurred when posted, how unprofessional I look now!). They don't have their own system to make sure it all runs smooth (for bulk only : for the rest you can perfectly upload there and it works).
Well this is a product that gets me worried all the time, the error report is also very clumsy and unreliable so you have to double check what was really posted or not, and it cost me far too much time to give it more than 3/5 (it's more 2/5 over the last quarter).
Support is a bit slow, often very inaccurate, so when you have a problem, be patient too : after sending you RTU and not relevant help tutorials links, you might eventually get heard.
I hope this will help other buyers, and their R&D.
Founder Team
Craig_Sociamonials
Jul 25, 2025
Thank you for your feedback. We're sorry to hear that your experience hasn't met expectations and appreciate you taking the time to share your concerns. We take reliability and support seriously and are actively working to improve both the platform and our service. Your input helps us prioritize the right areas, and we hope to earn back your trust moving forward.
Confusing how lifetime works!! yearly payment to keep using
the yearly payment is not clear, I was asked to pay again even with the lifetime. that part is confusing and I wish I had known that. sad
Founder Team
Craig_Sociamonials
Jul 14, 2025
Hello! It sounds like you took advantage of our upgrade offer. Our Enterprise Plan is normally $399/mo but we offer it to Sumolings for only $10/mo if you pay annually. Please contact our live chat to remove this from your account and return to your LTD. Here's a link to the deal for your information: https://www.sociamonials.com/new_site/sociamonials_7day_ltd_html_page/index.html
Bought this for Keap Integration, but that is not working and no date on when it will.
Yes, they have standard HTML integration and webhooks, but that is a ton of extra work, customization and integration that could be removed by fixing the API updates. Socialmonials support originally said a couple of days, now it is some vague future date. Not cool- since Keap API changes are not new... So check your integration carefully before puchasing and test, test test.... I only needed the contest side, so this is really dissappointing.
UPDATE: The team did a great job rushing to fix the API and get contacts into Keap. Unfortunately, the API literally only sends the contact data over and doesn't have the ability to work with tags. This is also NOT on their plans to include it.. So if your goal is to use the software with Keap and you want to automate actions inside of Keap, then you will have to use the HTML Form options to add them to any automations. Also both the Webhook and HTML forms are set up per account, so you can ONLY run one campaign at a time... Huge limitation.
UPDATE: They have now (July 20,2025) added an option to include ONE tag ID to the ACCOUNT integration. Similar to the Webhook and HTML options. Which means - you can run multiple contests, etc... but the data going to the CRM is all tagged the same way. So if you want to run a newsletter sign up contest and a black friday contest, you will have to figure out how to seperate them inside of the CRM... because the data form Socialmonials won't seperate them for you. Unlike most of the contest competititors. So unfortunately... this doesn't work for me.
Founder Team
Craig_Sociamonials
Edited Jul 17, 2025
Hello! The Keap integration has been upgraded to the latest version and works fine now. Sorry for the delay, the 3rd party API providers are terrible at notifying us of changes. We also added a feature to trigger your Keap Tags so your automations are started properly.
By the way is not true that you can only run one campaign at a time. You can run unlimited campaigns in our platform and all of...
Verified purchaser
Can't Bulk Schedule Properly
I bought back in July and have had to reach out to support every time I have attempted to schedule posts.
I use the Bulk Import feature (because that is the purpose many will get software like this) and despite selecting 4 networks to post two, only Facebook and Instagram end up being selected once it's processed.
Each and every time I have to reach out to support, defeating the purpose of having a platform like this in your toolkit. Recently I was told that they had upgraded the entire tech stack and it wouldn't happen again, yet, here were are, yet again. And when I brought it up to support, they sent the same video as previously showing me how to 'update' the posts (while claiming the new tech stack would eliminate the issue). Then told me it would be another month before they moved to the new tech stack.
If you're wanting to use the Import feature to bulk schedule, I would look elsewhere until they can fix this bug (July to September 2025, not working).
Share Sociamonials
Verified purchaser
It makes crossposting on multiple channels super easy, and you have Twitter(X) included!
I absolutely like using Sociamonials for my social media campaigns! It makes crossposting on multiple channels super easy. One of my favorite features is the bulk CSV uploads, which let me schedule posts with specific dates and times. This saves me so much time!
Plus, it’s a huge bonus that I can post on Twitter (X) too - other apps do NOT have twitter. The platform is user-friendly and really helps boost my engagement. If you're looking for a way to streamline your social media management, I highly recommend Sociamonials!
Craig_Sociamonials
Aug 28, 2025Thank you so much for the kind words! And you get bonus points for spelling our name correctly :-)
Share Sociamonials
Verified purchaser
Disappointing
I use this product since over one year now (jan.2023) and am quite disappointed, as I use another similar product in parallel and can compare.
Post fail on certain media on a regular basis, there was recently a major and very long (1 week) absence of service after an issue coupled with a server change.
So if you have a serious campaign, it is by far not reliable enough.
For hobbyists .... or people with time to lose... it remains a great deal.
Nice features present though for the reposts, the queuing (when it works). Bulk import is quite amateurish, since you have to upload to another platform (and it does not work well : my imported pictures get all blurred when posted, how unprofessional I look now!). They don't have their own system to make sure it all runs smooth (for bulk only : for the rest you can perfectly upload there and it works).
Well this is a product that gets me worried all the time, the error report is also very clumsy and unreliable so you have to double check what was really posted or not, and it cost me far too much time to give it more than 3/5 (it's more 2/5 over the last quarter).
Support is a bit slow, often very inaccurate, so when you have a problem, be patient too : after sending you RTU and not relevant help tutorials links, you might eventually get heard.
I hope this will help other buyers, and their R&D.
Craig_Sociamonials
Jul 25, 2025Thank you for your feedback. We're sorry to hear that your experience hasn't met expectations and appreciate you taking the time to share your concerns. We take reliability and support seriously and are actively working to improve both the platform and our service. Your input helps us prioritize the right areas, and we hope to earn back your trust moving forward.
Share Sociamonials
Verified purchaser
Confusing how lifetime works!! yearly payment to keep using
the yearly payment is not clear, I was asked to pay again even with the lifetime. that part is confusing and I wish I had known that. sad
Craig_Sociamonials
Jul 14, 2025Hello! It sounds like you took advantage of our upgrade offer. Our Enterprise Plan is normally $399/mo but we offer it to Sumolings for only $10/mo if you pay annually. Please contact our live chat to remove this from your account and return to your LTD. Here's a link to the deal for your information: https://www.sociamonials.com/new_site/sociamonials_7day_ltd_html_page/index.html
Share Sociamonials
Verified purchaser
Bought this for Keap Integration, but that is not working and no date on when it will.
Yes, they have standard HTML integration and webhooks, but that is a ton of extra work, customization and integration that could be removed by fixing the API updates. Socialmonials support originally said a couple of days, now it is some vague future date. Not cool- since Keap API changes are not new... So check your integration carefully before puchasing and test, test test.... I only needed the contest side, so this is really dissappointing.
UPDATE: The team did a great job rushing to fix the API and get contacts into Keap. Unfortunately, the API literally only sends the contact data over and doesn't have the ability to work with tags. This is also NOT on their plans to include it.. So if your goal is to use the software with Keap and you want to automate actions inside of Keap, then you will have to use the HTML Form options to add them to any automations. Also both the Webhook and HTML forms are set up per account, so you can ONLY run one campaign at a time... Huge limitation.
UPDATE: They have now (July 20,2025) added an option to include ONE tag ID to the ACCOUNT integration. Similar to the Webhook and HTML options. Which means - you can run multiple contests, etc... but the data going to the CRM is all tagged the same way. So if you want to run a newsletter sign up contest and a black friday contest, you will have to figure out how to seperate them inside of the CRM... because the data form Socialmonials won't seperate them for you. Unlike most of the contest competititors. So unfortunately... this doesn't work for me.
Craig_Sociamonials
Edited Jul 17, 2025Hello! The Keap integration has been upgraded to the latest version and works fine now. Sorry for the delay, the 3rd party API providers are terrible at notifying us of changes. We also added a feature to trigger your Keap Tags so your automations are started properly.
By the way is not true that you can only run one campaign at a time. You can run unlimited campaigns in our platform and all of...
Share Sociamonials