Sociamonials

Product details
uli9

Verified purchaser

Deals bought: 5Member since: Dec 2023
2 stars
2 stars
Dec 30, 2025

Turned sour and is deteriorating

Was initially a big fan and promoter of SociaMonials. Even helped in testing their new server setup when they had to switch due to a security breach in 2025.
But SociaMonials first seem to struggle for month because security aspects were ignored for a long time already. Now it is visibly deteriorating. Scheduling became unreliable. Content disappeared. Promised features on the roadmap since 2023 and standard with competitor tools are cancelled, totally ignoring user feedback. Functionalities that were working perfectly fine in the staging environment and provided serious benefits were deactivated without giving a reason. Questions and discussions about these points are suppressed in their Facebook group for month. Support tends to finger point at users instead of admitting system errors.
All was fine and promising, and it is unclear what causes the frustrations in their team.

Thinking about a fair rating but still giving a 2* as SociaMonials is a very basic Social Media Management Tool lacking sophisticated features of similar contenders and it is sometimes working as intended. Initially, there was a lot of potential and promises and the founder seemed engaged. Now you find more and more discussions online how all the shortcomings left users disgruntled and searching for alternatives. AppSumo had some new and more promising SMM tools recently. With the current attitude towards existing clients it will become increasingly difficult for SociaMonials to compete. At the moment the risk ratio with this LTD purchase seems unnecessarily high.

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