Socital Reviews

4.8

4.80 stars
4.80 stars
10

Taco ratings

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Member since: Mar 2021Deals bought: 353
5 stars
5 stars
Posted: Jul 5, 2021

Whoaw !!! The support is amazing

I have been trying the different popups, popup button, in line options to subscribe to my newsletter using Google, Facebook and others. The only issue I had was linked to the integration with my design. I contacted the support and they helped me beyond what a support would do. I can't be happier now it all works very well. Thank you, Elizabeth, to organise a zoom call and did a chat and email follow up. Your team is an example in terms of customer service. All the options you provide are very complete and easy to use. I can't be more satisfied.

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Member since: Mar 2016Deals bought: 176
5 stars
5 stars
Posted: Jun 17, 2021

So easy to use

I do not know how to build website, but I do know how to use Social :)

It is so easy to install one code and then you can create as many pop ups and bars and control each of them with a toggle.

the customer service is the best! hands down!

If you sell online, this is a must took. I use as a timer on my cart page.

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DVbizDVbizPLUS
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Member since: Feb 2016Deals bought: 736
3 stars
3 stars
Posted: Apr 13, 2021

promising but ...

Ok, I have got really excited about this app as I wanted to replace privy for my shop, it promises so much and all good, however from my first experience nothing has been working ...

1. One year old guides... with so many changes lately they must be on top of things. If this is done right, the support time is reduced
- installing via GTM is not straight forward ... wasted so much time to install it (via both their template and customs html) and still not firing
- then I went to install the native shopify app, but it creates a free trial account and I can not seem to connect my ltd account (still waiting on support for that), plus the profile details can not be updated
- Facebook app setup - again, outdated guide, wasted time with support, sent videos and still not sorted.
2. I could not find instructions how to use my 5 different websites and manage them separately.
3. Support chat is slow as well, especially when you have to fix things and launch a campaign

By now, I am really frustrated and feel I am dealing with a beta application hence my low tacos. Unless I get the issues sorted soon, I will have to stick to privy as it has worked from the start without any issues.

Founder Team
Evi_Socital

Evi_Socital

May 9, 2024

Hey DV, thanks for sharing your thoughts and feedback with us.

Below my quick thoughts and answer to all your points, one by one.

1. GTM Installation
Regarding installation through GTM and why this does not seem to work for your website, as discussed over email, we are more than happy to troubleshoot this for you, should you share with us your GTM’s preview mode.

2. Use of our native...

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Member since: Mar 2021Deals bought: 2
5 stars
5 stars
Posted: Mar 31, 2021

Loved it!

The fact that I created a campaign in minutes, that was amazing! So many templates and I just used them with one click plus the integrations. I was only thinking of Klaviyo initially and then I saw all the option like Google analytics and Facebook, I had no idea. The data I have right now just got me so excited to create more targeted campaigns :)

It is too soon and I am still learning the system, I can already say that I am looking forward to more templates Socital! By the way demos and how to videos are super useful, keep pushing more and more ideas, the pop up types are amazing, both bars and popups and I just loved the special occasions categories, please do more!!!

Founder Team
Theo_Socital

Theo_Socital

May 9, 2024

Thanks a lot! Stay tuned for more features, templates and a new analytics dashboard!
Always happy to get your conversions rate up and up!

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Member since: Jan 2021Deals bought: 192
5 stars
5 stars
Posted: Mar 25, 2021

sumo-ling

exactly was i looking for>>You can try everything you can imagine presenting a product, a big discount, have the abandoned cart reduced and most important convert anonymous visitors to paying customers! You collect data from your clients that help you categorize them by their interests, gender, name etc. Integration with other apps..you just press a button!
It is the best suited for e-mail, newsletter, social media, channels.
Call to action buttons with Facebook, Linkedin, Google & Twitter.
Reduce cart abandonment and Builds up your subscribers lists as.
Run onsite contests, gather rich data, and get random winners directly, stunning popups and layouts in a few clicks.

Founder Team
Theo_Socital

Theo_Socital

May 9, 2024

Thank you Diego, you couldnt describe the objectives of our users in a better way!
Let me also add that seasonal campaigns become much easier to create and plan!

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