SocketLabs Cloud Email

Product details
Anxious_PandaAnxious_Panda
Anxious_PandaPLUS
Jul 13, 2020

Q: Great deal, excited to see you here.

Couple points:

1) Is StreamScore™ included? It's mentioned in the AppSumo deal description, but not in the specifics at the bottom. The basic plan on your website doesn't include it.

2) Please consider allowing us to stack for a dedicated IP / more emails / features equivalent to your pro plan.

3) What's 1 Secure Whitelisted Authentication IP?

4) What's the difference between a shared IP (1 code on AppSumo), a Secure Whitelisted Authentication IP (2-3 codes), and a dedicated IP (pro plan on your site)? How will deliverability differ for each? Which would you recommend for which businesses, at which sending volume / frequency? Other tips and context appreciated.

Thx much!

Founder Team
David_SocketLabs

David_SocketLabs

May 14, 2024

A: 1) Fair question! Yes StreamScore™ with the detail reporting will now be included. You are correct it's not part of our Basic plan but we're adding here due to popular demand.

2) We are adding the ability to add dedicated IPs for a discounted monthly fee only for AppSumo customers

3) a whitelisted authentication IP allows you use a source application's IP address as the login credentials when the app/website does not support usernames and passwords. We customize the account to recognize and accept the incoming mail that originates from that IP address.

4) Again fair, our apologies. We are clarifying the description on the deal. A) we will offer the whitelisted authentication IP on all 3 plans and there is no deliverability difference between them. B) Generally speaking, a shared IP is great for smaller senders (under 100k/mo) who don’t generate enough mail to build their own sender reputation. The higher the volume, you can build your own reputation and you generally don’t want the email of other senders impacting your reputation and brand. This blog explains in more detail about dedicated IPs and other deliverability considerations: https://www.socketlabs.com/blog/how-to-improve-email-deliverability/ C) per #2 above, we will be adding an offer for AppSumo customers that allows them to access to dedicated IPs at a discounted monthly rate. You just need to contact our support to request and access this feature.

Share
Helpful?
Log in to join the conversation

David, please include the pricing of the dedicated IP in the deal, and please consider changing email limits - see your first review.

Verified purchaser

Thanks very much; clear and concise, love it. Re this:

> We are adding the ability to add dedicated IPs for a discounted monthly fee only for AppSumo customers

How much will the dedicated IPs be? And for shared IPs, I'm guessing your deliverability is good overall?

Related questions
View product details