SocketLabs Cloud Email

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RickstarRickstar
RickstarPLUS
Jul 26, 2020

Q: Hi, I am planning to use this for my clients, I just need clarification that if they got spam reports on the ...

email they sent out, will it result in a ban of my account or do I get notified and I can remove my client from the email service I am providing / ban his domain instead?
So essentially, will my account be detrimental to actions of my client, and what steps Socketlabs usually takes before account termination.

Founder Team
David_SocketLabs

David_SocketLabs

May 14, 2024

A: If you have multiple domains sending, an one is a problem, yes we can help you shut down or block that offending domain. But the account may be suspended until that adjustment is made.

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Hi David, yes there is no problem if account is temporarily suspended until it’s fixed. So you confirm that client actions will not lead to my account termination? (Have to make sure because previously another deal was found out that they terminate account as soon as anything happens)

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