Q: Deep Dive Feature
Hi. I purchased tier 1. I uploaded a document (with pictures) and I activated the Deep Dive feature, but it got stuck at 5% for the last 10 hours. Any recommendations on how to unstick the process? See screenshot: https://share.zight.com/nOu48lgD
SoleskyPLUSDec 31, 2024
Founder Team
Jon_Socrates
Edited Jan 1, 2025A: Hello, can you try it again? You should be able to see a "Retry" button. We had some downtown earlier that should now be resolved. Let me know if the error persists!
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SoleskyPLUS
Verified purchaser
I did. didn´t work.
Founder
Verified purchaser
Can you send me the link to your chat at jon@socrates.im?
SoleskyPLUSVerified purchaser
Already sent the link
SoleskyPLUSVerified purchaser
When I tried to sent the link I get this message: Please upgrade to share this chat. My account was updated with tier 1.