SyeSye
SyePLUS
Oct 31, 2024

Q: Frustrating experience after purchasing

I tried to activate it, and got the log in link, and when I clicked it, it took me to a blank page. Tried several browsers and even the desktop app. Then tried the creating a free account using a different email, same issue. Always got the log in link, but there seems to be a glitch on your platform. I wish you had considered having magic link and password option. Stuff like this should be ironed out before launch. Looked good. For now I am going to refund. May try it again at a future date. Wasted 45 minutes.

Founder Team
Jon_Socrates

Jon_Socrates

Edited Nov 1, 2024

A: Please email us [email protected] -- we'd be happy to help -- we haven't heard of folks experiencing this

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SyePLUS

I was able to login today using the free account but I couldn't the other day. I feel there was probably a glitch in the system the other day.