Verified purchaser
Unusable due to severe AI hallucinations and non-existent support
I strongly advise against using the Socrates app for serious scientific research. My experience has been incredibly frustrating for two main reasons:
AI Hallucinations: The core function of the app is broken. The AI frequently generates "rubbish" output—making up facts, citations, or data that simply do not exist. It presents these hallucinations as truth, which makes the tool not just useless, but actively misleading. One better searches the sources oneself.
No Support: When you run "deep dive", it gets stuck, and you are on your own. I have attempted to contact support regarding these errors and received absolutely no response. It feels like the developers have abandoned the project entirely. (Appsumo tells me they'd be back around the holidays.)
Until the accuracy is fixed and a support team is actually hired, this app is a one-star product at best.