Q: Custom Subscription Name is not being accepted. Import is Faulty and no response from Support
Hi Team, I have tried to login 3 subscriptions using CSV method. I ended up get 30 subscriptions in the system but not a single one is showing in the dashboard list. So the system is only allowing a subscription that is already in the dropdown. As you cannot have all of the subscriptions names in the world in one dropdown. We are stuck with only a few options.
I have submitted a support ticket 2 days ago and have not received any response yet.
Can you please check my support ticket and respond? Otherwise, I will have to get a refund.
Hey Rao, I can't seem to find your ticket. Could you please confirm it via email? You can email me directly: kyle at ahkholdings dot com
Q: Would your product allow us to store API keys?
Hello, this sounds like a great product. Would your product allow us to store API keys? Are there storage limits for the length of subscription license keys (.ie. how many characters).
A: Hey :) you're able to add it to the Notes section of every subscription or you can create your own custom label with the API key. And no limit on characters :)
Hey Kyle, many AppSumo users have the same problem: we buy a deal, but it won't fit perfectly, so we wait for updates and come back later to see if it works for us. The product list in AppSumo is not really great for searching our deals in detail, so it would be great to import our AppSumo deals and also add keywords to find them in the future quickly and easily...
A: Hey :) thanks for the question and comment. Agreed, I do the same. Regarding the import, you can export your AppSumo deals via CSV, download the SS CSV template, then import it.
Right now, you can filter by name, but we'll add a search to make it easier.
Let me know if you have any issues or more questions?
A: Hey :) LTDs are considered a subscription that counts towards the total count. Example: 20 monthly subscriptions + 20 annual subscriptions + 10 LTD subscriptions = total 50 inside SoftwareSubscriptions.
Q: Is there a way to keep track of how many "Seats" I've used in the subscription I purchased?
Is there a way that I can keep track of how many "Seats" or "Devices" I've used in the subscription I purchased?
Example: Figuring out if I'm actually using the multiple seats of a Family plan. (Or give me a heads up that something is a multi-seat or multi-user license.)
Q: Custom Subscription Name is not being accepted. Import is Faulty and no response from Support
Hi Team,
I have tried to login 3 subscriptions using CSV method. I ended up get 30 subscriptions in the system but not a single one is showing in the dashboard list.
So the system is only allowing a subscription that is already in the dropdown. As you cannot have all of the subscriptions names in the world in one dropdown. We are stuck with only a few options.
I have submitted a support ticket 2 days ago and have not received any response yet.
Can you please check my support ticket and respond? Otherwise, I will have to get a refund.
Regards
Kyle_SoftwareSubscriptions
Nov 21, 2024A: Hey Rao :) sorry to hear about this! I'll check in with the team and confirm ASAP via the ticket.
Share SoftwareSubscriptions
Hey Rao, I can't seem to find your ticket. Could you please confirm it via email? You can email me directly: kyle at ahkholdings dot com
Q: Would your product allow us to store API keys?
Hello, this sounds like a great product. Would your product allow us to store API keys? Are there storage limits for the length of subscription license keys (.ie. how many characters).
Kyle_SoftwareSubscriptions
Nov 18, 2024A: Hey :) you're able to add it to the Notes section of every subscription or you can create your own custom label with the API key. And no limit on characters :)
Share SoftwareSubscriptions
Q: Import Appsumo Deals?
Hey Kyle, many AppSumo users have the same problem: we buy a deal, but it won't fit perfectly, so we wait for updates and come back later to see if it works for us. The product list in AppSumo is not really great for searching our deals in detail, so it would be great to import our AppSumo deals and also add keywords to find them in the future quickly and easily...
Kyle_SoftwareSubscriptions
Nov 18, 2024A: Hey :) thanks for the question and comment. Agreed, I do the same. Regarding the import, you can export your AppSumo deals via CSV, download the SS CSV template, then import it.
Right now, you can filter by name, but we'll add a search to make it easier.
Let me know if you have any issues or more questions?
Share SoftwareSubscriptions
Q: Do lifetime subscriptions count towards the 50 limit in SoftwareSubscriptions?
Hello, I am reviewing the SoftwareSubscriptions offer on AppSumo, particularly the License Tiers 1 and 2.
I would like to know if lifetime subscriptions are counted within the 50 subscriptions per month limit.
Or is this 50 limit only applicable to monthly and annual recurring subscriptions?
I appreciate clarification on how these types of subscriptions are considered in the system's allowed total.
Kyle_SoftwareSubscriptions
Nov 16, 2024A: Hey :) LTDs are considered a subscription that counts towards the total count. Example: 20 monthly subscriptions + 20 annual subscriptions + 10 LTD subscriptions = total 50 inside SoftwareSubscriptions.
Let me know any follow up questions?
Share SoftwareSubscriptions
Q: Is there a way to keep track of how many "Seats" I've used in the subscription I purchased?
Is there a way that I can keep track of how many "Seats" or "Devices" I've used in the subscription I purchased?
Example: Figuring out if I'm actually using the multiple seats of a Family plan. (Or give me a heads up that something is a multi-seat or multi-user license.)
Kyle_SoftwareSubscriptions
Nov 15, 2024A: Hey Kiri :) we don't have this, but we'll get it added this month :)
Share SoftwareSubscriptions