Edited Dec 1, 2024
Q: Support not responding. Why?
Hi, I bought Software Subscriptions since November 14th. I have raised several tickets on the 14th and 15th of November. It's 1st of December and I have received no acknowledgement and no response on any of my tickets. They are 10 to be exact.
Should I come to AppSumo to draw your attention to respond? The app is really buggy and needs several fixes. Looking forward to hearing back asap!
smatthaiousmatthaiouPLUS
Verified purchaser
Founder Team
Kyle_SoftwareSubscriptions
Dec 1, 2024A: Hey Smat, can you please confirm your ticket number? Please email kyle@ahkholdings.com and I'll look into it, as I confirmed all our tickets have been answered (up until Friday).
Thanks!
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