I have been having a play with this today - trying stuff out from a publisher and a listener. Here are my thoughts...

The benefit of this is being able to increase your audience by providing another way of consuming your content which some will prefer over video or text. This is why I jumped in.

The publisher user interface is easy and intuitive. You can get going in no time at all which is good because the onboarding and knowledgebase is OK at best.

Once you find it (the help docs are out of date) the YouTube channel import works well. This is good as you can reach your audience on two platforms in different ways but with no extra work.

The payment gateway is everything that you would need - including coupons - if you decide to use the inbuilt Stripe integration. Other than that, if you want to use your own cart, you either have to use Zapier or send customers over to a registration form that they have to fill in.

I am not sure how intuitive the subscriber/listener experience is. I think the sign up with Facebook option will result in support tickets if the purchase email is different to the email in the Facebook account. I can see that the default welcome email can be improved upon - it is editable.

Also, I tried commenting in the mobile app and, rather than using my name it came up as "John Doe" and, as the publisher, I can't see any of the comments in my dashboard. I can't find anything in the knowledge base about this either.

Taco-losing Cons:

1. The curse of many an app - integrations and connectivity choice.

- No Paypal (only stripe) but hopefully that is on it's way.
- Only Mailchimp as a native integration.

For any further integrations it is Zapier only so, for any serious use, add $200+ a year to your budget (free level is very limited). It would be nice if webhooks were available as this gives users more choice but from the tone of replies to answers, I don't expect much "customer-led" development is going to happen here. Hope I am wrong about that.

2. The inbuilt recorder is dreadful to the point of being embarrassing. Not sure why it's even there when it is so un-useable? Maybe so an extra bullet point could be added to the sales copy.

3. The "pro" plan is supposed to come with "priority service support" but I have seen no evidence of it. When you are logged into your dashboard there is no link (or widget) for support or even the knowledgebase. The only ways of contacting them that I can see is by email (the same email address for everyone - publishers and listeners alike) or the widget on the sales page when logged out so how do they know if its a pro customer (or even a customer at all) requesting help?

Conclusion: A bit rough around the edges but I can see quite a bit of potential in using the platform. It seems it is only about 3 years old and hopefully, it will grow and improve rapidly. It remains to be seen how well it works in practice. If it works well, I will return and add a taco.