Q: Tier 10 and users
Hi,
Happy to bought Tier 10 with 10 seats but got confused on the display of number of seats available and the Credit. Was down from 3,000 to 2,100 now after 3 members accept the invitation. How it works?
Antti_SparkReceipt
Dec 2, 2024A: Hi,
That is actually a display error when using Linked Accounts and some of the seats are in use within a subaccount. It does not affect the functionality or the amount of credits, and this is an oversight in the application UI. I will fix it as soon as possible. If that is not the case, please ensure all 10 codes are redeemed and be in touch with me at support@sparkreceipt.com.
So with 10 seats you will get 3000 monthly credits, shared across all your linked subaccounts.
Best,
Antti
amazingcfoPLUS
Verified purchaser
Wow! Didn't expect such prompt reply to the question. Bravo! Thank you.
amazingcfoPLUSVerified purchaser
problem fixed? still dont see my 10 seats
Hi, the renewable credits display got fixed but the seats still display as "Seats not allocated to another linked account". But the actual seat count you can use across the linked accounts is still correct (as a total of 10).