Q: When I try to connect to Google, I get this message: "Google hasn’t verified this app."
This is concerning for such a well-seasoned app. I had high hopes but am now worried that it is not reliable or maintained. After reading through all of the questions, I also see little to no new development. What assurance can you provide that it will continue to be developed? I want to believe in the product, but I am off to a shaky start.
Sumo_Support
May 15, 2024A: Thank you for reaching out and for your valuable feedback. We understand your concerns regarding the message you received while trying to connect to Google. Firstly, we sincerely apologize for any inconvenience this may have caused you.
Google recently updated their terms and conditions, resulting in our app's status being temporarily changed from verified to unverified. We've already updated our information on the Google Dashboard and are awaiting their response to resolve this issue promptly.
Please be assured that we are committed to continuously developing and maintaining our plugin. We've expanded its support to over 170 apps and are actively working on resolving bugs and adding new features.
We appreciate your patience and support as we work to ensure a seamless experience for all our users.