Q: “Custom Appsumo plan” 🚩 Ok, what does it include and what does it exclude?

What plan/offering does it most closely map to? Thanks

Lou_SasslePLUSSep 11, 2023
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Founder
Posted: Sep 11, 2023

Hi Mark,
Apologies, we meant to list the features of the plan to show what it included/excluded. You get all the features included in our pro plan, the appsumo tiers are only limited by usage.

Posted: Oct 1, 2023

Maybe you can update the deal to show it maps to pro w/exception of limits? If not, there’s nothing to say we couldn’t get iced out in the future.

Founder
Posted: Oct 4, 2023

Hi mark7643,

We don't currently have a public package structure so the mapping wouldn't make much sense. We guarantee that you will have access to all the listed features no matter what changes. If these features look appealing/satisfactory we'd love to support you.

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Verified purchaser

Posted: Nov 13, 2023

Hi Ayda,

After reading your comment, I have a question regarding the pricing plan article on Spiky.ai Help Center and the Free, Starter, Business, or Enterprise mentioned.
However, I noticed that the last update was over a week ago. I would like to understand how this impacts the guarantee you mentioned earlier, if any.

Furthermore, I came across the "Quota explained" article in the Help Center, which mentions different quota options for each pricing plan, including unlimited options.
I'm particularly interested in understanding how these quota options relate specifically to License Tier 4, which states, "Unlimited meetings count per month per user for 10 user(s)."
Could you kindly clarify if these quota options are solely applicable to the "Unlimited meetings count per month per user for 10 user(s)" feature within License Tier 4?

Thank you for your assistance, and I look forward to being part of Spiky.ai's growth.

Founder
Posted: Nov 14, 2023

Hi Jsalsa,

The quotas for the different packages will not affect the appsumo deals. You will get the quotas given in the packages for the tiers. Does this clarify your question?

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Posted: Nov 14, 2023

Thank you, Ayda, for the prompt response.
I really appreciate the swift reply my question received, especially considering that the deal is closing in a few hours.
Congratulations on the launch, by the way! It's great to see the values and culture at Spiky.ai reflected in your quick and helpful responses.

In regards to clarity, thank you for partially addressing my question. I now have a better understanding of the quotas.

However, I'm still a bit fuzzy on the guarantee of all the listed features you mentioned above.
I've noticed some back and forth dialogue in the Q&A section regarding the roadmap, but I'm unsure how to interpret it.
I understand that it may not be feasible to update the deal page with all the details from the Q&A, considering the volume of engagement.

I just wanted to express my gratitude for all your help so far.

Thank you again.

Founder
Posted: Nov 14, 2023

Hi Jsalsa,

Thanks for your kind words and support! To clarify the packaging, you will have access to the third-level features (one below enterprise). Whatever we release to be part of this offering you will also get it. So far the only two features discussed that are tentative for release have been the API and the real-time agent.