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Member since: Sep 2023Deals bought: 19
5 stars
5 stars
Posted: Sep 21, 2023

I love Spiky!!

App is really good. Yes its still in early days but it look prominent. I purchased tier 3 and after just 24 hours I upgraded to tier 4.

Pros
- Readymade transcript of the calls. No need to write your notes and confirm with collegues or trying to remember what was discussed 3 months ago on a call.
- It catches questions, next steps. Good to get it readymade.
- You can see who speaks what, how much, what is their talking tone, talking ratio, question ratio, etc. Good information to have.
- you get nice email after the call is over, which has readymade summery of call and few statistics to judge the success of the call.
What can be improved
- We need folders in "meetings" to keep meetings under folders of projects, client, etc. Imagine using this system for 3 months, there will be tons of call and recordings. It will be difficult to manage them if there is no folder structure. Please implement it asap.
- Graphs of attention, emotions can be improved. need filters of users.
- UI UX can be improved. Right now it look a bit overwhelmed.
- spiky score calculations can be improved.

Well I recommend this product for sure. This product will grow. They have good investors, so they must be having a good team. Its not perfect right now, but you can take benefits for sure.

Go for it guys.

Founder Team
Ayda_Spiky.ai

Ayda_Spiky.ai

May 9, 2024

Hi hiren.g.m,

Thanks for the wonderful comment and the feedback!

To help you with the "folder" aspect, we support tagging. On the meeting list page, you can click the "+ new tag" button to categorize your meetings based on whatever you need. You can then filter based on these tags.

We'd love to have a meeting to understand how we can improve your experience.

Thanks for the support!

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