Q: Hi!

I bought Tier 1 and to test it. When I try to create a video I get the message "Video Not Supported We do not support video editing for your current browser right now. While we are working to support every major browser, please use a supported browser like the latest Google Chrome, Microsoft Edge, or another Chromium-based browser." I tried in Chrome and Firefox. Both are up to date but neither are working...

dominik.hagerJun 13, 2024
Founder Team
Alena_SpiritMe

Alena_SpiritMe

Jun 13, 2024

A: Hi Dominik! I’m sorry to hear that. The Studio should work on both Chrome and Firefox, but it seems there is a rare issue. Could you please message us through the messenger in the Studio (bottom right corner)? I apologize for the inconvenience!

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