I posted this on Discord but did not get a response, so posting the question here to gain clarity. I bought Tier 3 and was going to use my free Lite Avatar but did not record it yet because I was waiting to feel more confident in my \u0022look\u0022 since it can\u0027t be re\u002Drecorded. Then with the AppSumo Day I decided to upgrade to Tier 5 and pickup a Pro avatar. When I logged back in I noticed my Lite Avatar I could use has been removed. I\u0027m not sure I would have done the Tier 5 upgrade had I known that you all were going to remove what I already had. I am hoping that you can restore my Lite Avatar as I am hoping to to start using your service, especially now that I jumped up to Tier 5 with you all. Please advise on options forward.

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I posted this on Discord but did not get a response, so posting the question here to gain clarity. I bought Tier 3 and was going to use my free Lite Avatar but did not record it yet because I was waiting to feel more confident in my \u0022look\u0022 since it can\u0027t be re\u002Drecorded. Then with the AppSumo Day I decided to upgrade to Tier 5 and pickup a Pro avatar. When I logged back in I noticed my Lite Avatar I could use has been removed. I\u0027m not sure I would have done the Tier 5 upgrade had I known that you all were going to remove what I already had. I am hoping that you can restore my Lite Avatar as I am hoping to to start using your service, especially now that I jumped up to Tier 5 with you all.  Please advise on options forward.

jay529 · Answer

The team responded to my email earlier today and I had not seen it.  They have taken care of my somewhat unique situation in an excellent way.  I appreciate it SpiritMe team.  I am really looking forward to using your service.  Thank you!

stephane023 · Answer

Have you retained the option of creating your Lite avatar in addition to the pro avatar for Tier 5?

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