Q: If we get tier 5 and we create a pro custom, are we able to delete it if it doesn't turn out like we expect and create a new one?

Thanks.

stevenmarchPLUSJun 14, 2024
Founder Team
Alena_SpiritMe

Alena_SpiritMe

Jun 14, 2024

A: Hi there! The quality of the avatar greatly depends on the footage you provide. So, before making the avatar, it's important for you to like your footage because your avatar will be based on them. If you want, you can shoot the videos again to get a better result. But making the avatar is a one-time thing due to the complicated process so you cannot redo it.

To make sure everything goes well, we also check your footage and suggest improvements if needed.

Please let me know if you have any further questions!

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