4.6
Taco ratings
Spokk is praised for its seamless feedback collection and intuitive user experience. However, there are some limitations in customization options and initial setup complexity. Despite these minor drawbacks, Spokk is a solid choice for efficient customer feedback and review generation, especially with the added benefit of a 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Good idea - not fitting my use case
I was on high hopes when buying this tool. Now I must say, the UI looks polished on the surface but it did not fulfill my needs as I hoped when it comes to logical handling:
- Why can't I create unique link as advertised without a phone number - but with an api call I can?
- Not able to adjust tonality & tone and content of the reviews written
- No logic when it comes to review settings
- I did not understand the "services" and what they are good for?
- Branding is always visible
Samesh_W
Jul 23, 2025Hey Onur,
Thanks for sharing your honest feedback about Spokk. I can see you had specific expectations that weren't met, and I want to make sure we address your concerns properly.
"Why can't I create unique link as advertised without a phone number - but with an api call I can?"
You cannot create unique links without a phone number even via the API. Verified links are tied to a users phone...
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Verified purchaser
Fantastic piece of software! 5 Tacos all the way
Absolutely amazing piece of software and if you are involved in offering your clients SEO and helping them get more 5* Google reviews - then you must invest in Spokk before it goes away. I've purchased a lot of AppSumo products but Spokk is definitely in the Top 5. It's not perfect but pretty close to it - and I'm looking forward to seeing the direction it takes in the future. Spokk Feedback also gives me an extra SaaS service that I can offer my SEO clients and impress the heck out of them. I use the word "Game-Changing" very rarely and very carefully, but I believe that with regards to gathering Google Reviews and the whole business of offering Reputation Management then Spokk is a Game-Changing product. You won't be disappointed!
Samesh_W
Jun 19, 2025Thank you so much for your kind words and the 5-taco review 🌮! We’re thrilled to hear that Spokk has made such a positive impact on your work and that it’s helping you deliver more value to your SEO clients. Your feedback is incredibly motivating for us, and we’re excited about the future as we continue to improve and expand Spokk. If you need anything, let us know. We're always here for support.
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Verified purchaser
Very Good Review Tool!
I tried out the feedback tool for my business and it’s been pretty useful. It helps gather customer opinions and turns them into review drafts, which saves me time. The staff has been really helpful with any questions I had. Overall, it’s been a good addition to my workflow.
Samesh_W
Jun 3, 2025Thanks for the 5-taco review 🌮! If you need anything, let us know. We're here for support.
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Verified purchaser
great service!
I've been using this platform, and it's been working well for my business. The customer support is really helpful, and the user experience is straightforward. It's also a good deal for the price. I like how it makes creating review drafts easy for my clients, saving time on feedback collection.
Samesh_W
Jun 3, 2025Hey! Thank you for the 5-taco review 🌮 and your kind words. If you need anything, let us know. We're always here for support.
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Verified purchaser
A Must-Have Tool with Stellar Support!
Just signed up for Spokk's Agency Plan and I'm thrilled!
I'm planning to use this for all my customers and it's a breeze to use.
The platform is user-friendly, and the translation feature is top-notch. The customer service is top-notch, always quick and efficient. Plus, it's definitely worth every penny.
Can't wait for more automations via Zapier, it's gonna be a game-changer!
Overall, a solid 5 stars for Spokk, highly recommended!
Samesh_W
May 2, 2025Hey! Huge thanks for the amazing 5-taco review! 🌮 We’re so excited to hear you’re loving the Agency Plan and finding Spokk easy to use. We are glad the translation feature is working well for you.
We are also looking forward to introduce more advanced Zapier automations in the coming future. If you need anything, let us know. We're always here for support.
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