4.7
Taco ratings
Spokk has been praised for its seamless feedback collection and AI-generated review drafts, along with top-notch customer support. However, there are some minor hiccups such as visible branding and minor UI complexities. Despite these small issues, Spokk is considered a solid option for efficient customer feedback and review generation, with an overall rating of 4.7 and a 60-day money-back guarantee, making it worth a try.
AI-powered summary of customer reviews
Verified purchaser
Spokk.io – A Hidden Gem for Small Businesses
There’s a certain kind of magic in discovering a tool that feels like it was crafted just for you—a quiet, unassuming gem that transforms the mundane into something extraordinary. Spokk.io is one such discovery, a platform that takes the often-overlooked art of customer reviews and turns it into a seamless, almost enchanting experience. As a small business owner, I’ve always struggled to capture the voices of my customers, those fleeting moments of satisfaction that often go unspoken. Spokk.io bridges that gap with an elegance that feels almost otherworldly.
The AI-powered system is nothing short of remarkable. It takes raw, hesitant feedback—the kind that customers might scribble down reluctantly—and polishes it into thoughtful, glowing reviews that truly reflect their experience. It’s as if Spokk.io has a knack for reading between the lines, pulling out the heart of what people want to say but don’t know how to express. The ability to automate responses and boost ratings in mere seconds feels like a superpower, one that I didn’t know my business needed until now.
But while Spokk.io has its share of magic, it’s not without its quirks. The branding, while bold and unmistakable, can sometimes feel a bit overwhelming for users who might prefer a subtler touch. It’s a small detail, but one that could make a difference in how customers perceive the experience. Additionally, the absence of metadata and a favicon—features that are apparently still on the roadmap—leaves the platform feeling slightly unfinished, like a spell that hasn’t quite been perfected yet.
Still, these are minor imperfections in an otherwise transformative tool. Spokk.io has given me the ability to reclaim feedback that might have otherwise been lost, turning it into something tangible and impactful. The process is effortless, the results are undeniable, and the potential is vast. If more people knew about this platform, I have no doubt it would become a staple for small businesses everywhere.
For now, Spokk.io remains a hidden gem, quietly working its magic for those lucky enough to stumble upon it. And while it may not be perfect, its promise is undeniable—a tool that feels both human and extraordinary, capable of turning the ordinary into something truly special.
Samesh_W
Nov 7, 2025Thank you so much for the 5-taco review 🌮! This was such an amazing review to read. Honestly, it felt like you understood exactly what we’ve been trying to build with Spokk from the start.
We've taken your feedback about the favicon and metadata into account and we've added them to our list of upcoming updates. We’ve been a bit obsessed with making the core experience as smooth as possible...
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Verified purchaser
Easy and effective Must have
Using this has been really smooth and quick for my business needs. I went with the Tier 4 plan, and it's working well for both my clients and my own services. If you’re considering it, getting the highest tier now seems like a smart move—you might regret missing out later.
Samesh_W
Edited Oct 13, 2025Thank you so much for the 5-taco review 🌮! We’re thrilled to hear you’re enjoying our agency tier, it’s definitely been our most popular choice by far. If you ever need anything, don’t hesitate to reach out. Our team’s always here to help!
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Verified purchaser
A Hidden Gem for Agencies — Simple, Smart, and Scalable
I've been using Spokk and it's been really handy for collecting feedback quickly. The AI-driven review drafts are neat, and setting it up was a breeze. I do wish there were more options to customize where reviews are posted, like on client landing pages. Support's been solid, and I see a lot of potential here for agencies.
Samesh_W
Oct 10, 2025Thank you so much for your kind words and the 5-taco review 🌮! Regarding your additional feedback, let me reach out to you so that we can add these to our roadmap. If you need anything, let us know. We're always here for support.
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Verified purchaser
Good idea - not fitting my use case
I was on high hopes when buying this tool. Now I must say, the UI looks polished on the surface but it did not fulfill my needs as I hoped when it comes to logical handling:
- Why can't I create unique link as advertised without a phone number - but with an api call I can?
- Not able to adjust tonality & tone and content of the reviews written
- No logic when it comes to review settings
- I did not understand the "services" and what they are good for?
- Branding is always visible
Samesh_W
Jul 23, 2025Hey Onur,
Thanks for sharing your honest feedback about Spokk. I can see you had specific expectations that weren't met, and I want to make sure we address your concerns properly.
"Why can't I create unique link as advertised without a phone number - but with an api call I can?"
You cannot create unique links without a phone number even via the API. Verified links are tied to a users phone...
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Verified purchaser
Fantastic piece of software! 5 Tacos all the way
Absolutely amazing piece of software and if you are involved in offering your clients SEO and helping them get more 5* Google reviews - then you must invest in Spokk before it goes away. I've purchased a lot of AppSumo products but Spokk is definitely in the Top 5. It's not perfect but pretty close to it - and I'm looking forward to seeing the direction it takes in the future. Spokk Feedback also gives me an extra SaaS service that I can offer my SEO clients and impress the heck out of them. I use the word "Game-Changing" very rarely and very carefully, but I believe that with regards to gathering Google Reviews and the whole business of offering Reputation Management then Spokk is a Game-Changing product. You won't be disappointed!
Samesh_W
Jun 19, 2025Thank you so much for your kind words and the 5-taco review 🌮! We’re thrilled to hear that Spokk has made such a positive impact on your work and that it’s helping you deliver more value to your SEO clients. Your feedback is incredibly motivating for us, and we’re excited about the future as we continue to improve and expand Spokk. If you need anything, let us know. We're always here for support.
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