Q: Hi Andreas, Can we manage clients as well or is it only for PM within the team members, please?
Regards,
Rabindra

AndreasOverbeck
May 14, 2024A: Hi Rabindra,
You can certainly manage clients. The platform is actually build around being able to handle both internal and external teams in one and the same place. So it becomes a cross-organizational collaboration hub.
In case you need more control of what e.g. external members can do inside a group, then there's permission control available as part of the AppSumo deal. So you e.g. can control that specific members can't modify/delete todos - and that this is only possible for internal team members (or maybe even the project manager).
Does that answer your question?
Anything else I can help you with?
Cheers,
Andreas
Hi Andreas,
Thanks for the prompt response - much appreciated. On that, can we manage any number of clients or are there any limitations? So, am I correct to assume that - client(s) has to create a free account so that we can collaborate?
Regards,
Rabindra
Hi Andreas,
Hi again Rabindra,
Correct. You can manage as many clients as you'd like.
What you'll simply do is to create a group, and then you simply invite your clients to that group (using their email address) when you are ready to kick-off the project/collaboration. They'll then receive an invitation by email - and when they follow the link in the invitation they'll be creating a user and let into the platform where they can start working together with you on the project.
The account that they are creating in this case will be free - and they can then always upgrade if they need to be participating in more than 2 groups simultaneously.
Hope that answers your question :)
Cheers,
Andreas
That's awesome Andreas - many thanks for the clarification. Rabindra . :-)
You have replied that clients can get an account for free, if they need to be more interactions they they´d have to update, what is the cost of this and what does the new access involve?
Hi Aage,
Thanks for your question.
Yes, if they'd have to be part of more than 2 groups, they'll need to upgrade.
The cost is $4.99/user/month for upgrading to Premium.
That would give them full access to the platform as specified on pricing page:
https://squidhub.com/pricing
And just to clarify:
If they have joined a group as "Member" or "Guest" then this permission of course still applies to that specific group after they upgrade. They will of course not be given "Admin" rights to the group after they upgrade.
Cheers,
Andreas