Q: Silly question
This might be a silly question, but on the agency plan, what happens if a client stops paying for my subscription, will the plugin stop working on their site? And will the pages that been ranked, still be ranked?
Irina_Squirrly
Jan 17, 2025A: Thank you for your question!
You have the option to either temporarily disconnect a site or completely delete it from your account (you do this from the Cloud App).
https://howto12.squirrly.co/kb/squirrly-cloud-app/#disconnect_websites
You can always reconnect a disconnected site. Disconnecting a site won’t DELETE it from Squirrly Cloud. All information will continue to be stored, in case you want to restore the connection.
Deleting a site will lead to all information related to optimizations made, keyword research, and more to be deleted for that site as well.
However, even if you delete a site from your account, your clients won't lose optimizations made using the SEO Live Assistant, for example. That content will continue to be optimized even after you stop using Squirrly SEO on their site.
Once you install the web dev kit (https://howto12.squirrly.co/kb/web-dev-kit-all-plugin-customization-options/) enabled version of Squirrly SEO, end users can just start using it.
They won't need to connect to the Cloud from within the plugin or create an individual account and set a password. They won't be able to change your account password.
You have control over each individual install via the Cloud App, and you can, at any point, disconnect a website from your account.
Hope this helps but let me know if you need more details or have any other questions.
117273123700683341876Okay, so if I disconnect the website, all pages that's been optimised will continue to rank? So what's the incentive for them to keep paying monthly subscription?
Also, what about non-wordpress users, will they need to create an account on the cloud app?
Rankings are not static, and without active monitoring and adjustments, pages risk dropping out of the top 10 over time. Plus, with ongoing access to Squirrly's features, users can systematically rank more pages, optimize for new keywords, and expand visibility.
We don't currently provide a way to have multiple users connected to the same Cloud App account. The Cloud App is for a single user.
If I disconnect, they can use the free plugin on WordPress or buy pro from your website directly through the "by Squrilly" link on the plugins page.
There really isn't anyway to remove that link or white label it?? That's really the only thing that's holding me back from purchasing this
The "By Squirrly" mention can't be modified, as the Web Dev Kit is designed to provide co-branding capabilities and is not a white-label solution. Thank you for your understanding.