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Q: Emailed, no response

Hi,

I emailed requesting help to an issue with automations. I also would like to purchase powerups but don’t need 20 like the plan mentions and would like a lower amount. Is this possible?

ash530Mar 27, 2025
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Q: Are the add-on LTDs still available? I didn't see an option at the checkout.

steve102PLUSMar 10, 2025
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Founder Team
Rachit_Stackby

Rachit_Stackby

Mar 10, 2025

A: Hi Steve,

Please reach out to us on support chat or support@stackby.com and we will send you the links.

Thanks,
Rachit

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Q: Follow Up Clarification Question

Hello Support Team,

1.) I have already purchased two tiers the last time you were on Appsumo. I'm trying to determine the best use case to leverage your software in my businesses. Should I purchase tiers for each business?

Please provide clarity, "But each workspace needs to be fully stacked, to be able to unlock another workspace." Does this mean if I don't purchase tier 10, I will not get another workspace

thomas.anthonyPLUSMar 10, 2025
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Founder Team
Rachit_Stackby

Rachit_Stackby

Mar 10, 2025

A: Yes correct. You need 10 codes in 1 workspace to unlock another workspace to add codes on.

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Q: Software Clarification Questions

Hello Support Team,

1.) I'm trying to determine which tier to upgrade to assist with improving my business processes. Can you explain the features for internal automation per month? What tasks are being automated per month?

2.) If I have e multiple businesses, can I stack multiple tiers together and use your software to manage my businesses or should I get software for each brand?

3.) Can we use Powerups on tiers 4 and 5?

4.) If we purchase the Powerup add-on option, can we use it to do internal automation with tiers 4 and 5?

5.) Can I bring my own API key to get additional internal and API automations per month?

6.) Is there an add-on option to increase the features on previously purchased tiers without having to get more users to reflect the same features in higher tiers?

thomas.anthonyPLUSMar 10, 2025
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Founder Team
Rachit_Stackby

Rachit_Stackby

Mar 10, 2025

A: Hi Thomas,

1. Sure. Please see automations here: https://help.stackby.com/en/articles/368-overview-stackby-automations. Basically, triggers and actions like Zapier or Make internally within Stackby.

2. You can stack upto 10 codes per workspace. So once 10 codes are applied to one, you can do it for other brands as well. Or you can use a single workspace and assign stacks for each brands.

3. You can add Powerups on any Tier. It's a separate add-on and is not related to your codes.

4. No, Powerups and Automations are separate add-ons for a one-time price till the campaign is on.

5. Didn't get this. You don't your API key to use those features. It's in-built. You need API keys only for third party API connectors that you will link on the columns.

6. Didn't get this as well. But there are no such add-ons.

For any further questions, you can also reach out to us on our support chat.

Thanks,
Rachit

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Q: Question about the add ons

Ok, I noticed 2 add ons that are a one time purchase
1. Can you please elaborate on what each of them include and exclude?
2. Do I have to buy them now? Or can I buy them later as an LTD user? I'm asking because I can justify a 274 purchase now but it'll be very hard if it's a 1000 dollars upfront to get the full range minus the fancy automation and API features.

104107022425125886814Mar 9, 2025
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Founder Team
Rachit_Stackby

Rachit_Stackby

Mar 10, 2025

A: Hi there,

There are 4 add-ons actually: Powerups, Apps Marketplace, Sync and Automations.

1. Powerups: https://www.youtube.com/watch?v=ogFTQZsoOcg&list=PLgHggE5lv3GrLDXAbKI9cCckBpB33hk2V
2. Apps Marketplace: https://www.youtube.com/playlist?list=PLgHggE5lv3GpN4YczsNqqkzuazLF_IcdX
3. Automations: https://www.youtube.com/watch?v=b0ALs51DqP0
4. Sync across databases: https://www.youtube.com/watch?v=NJLb2m4l_h4

All add-ons are available at a one-time price today which includes all current and future features in that add-on. Post the campaign, these add-ons move to yearly recurring add-ons.

You can decide which ones are absolutely critical for your workflow, so you can get them today.

Please reach out to us on support chat if you have any more questions.

Thanks,
Rachit

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