Starbox PRO Questions

Showing 1 - 20 of 22 questions

Q: Is the plugin actively developed further?

Is Starbox activly developed so that we can expect it to work properly in the future?
I came across quite a few issues and even essential things seem not to work as they are supposed to:
- Some author data input fields, like company (sometimes), homepage or job title slug are never saved and I have to re-enter them every time. Other data seems to save just fine.
- The layouts don't quite fit together properly. In the standard layout, texts overlap with no way to adjust them (e.g. name and company).
- During the initial setup, the plugin crashes my page completely. This stops once the setup is done, but it doesn't give a great first impression.
- Author boxes on pages: When I add an author box below a page (not a blog post), it always aligns awkwardly to the left with no option to center it or adjust its position or size.

cameyerPLUSAug 31, 2024
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Founder Team
Peter_Squirrly

Peter_Squirrly

Sep 2, 2024

A: 👋Hi,

Thank you for your question!

Yes, Starbox is actively developed as not too long ago we went from V1 to V2 with a whole new look and better features to provide a solid foundation for future development.

Regarding the difficulties you are facing, that is something we can help you with, so no worries about it. Contact us at support@squirrly.co and we'll take care of all those for you.

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Q: What’s the character count limitation on long names?

Hi , I read a negative review where there is an issues with long names and there is only one / two themes that can be used for this , thus limiting the full use of the plug in.

What is too long of a name so I do not run into this issue when offering this to potential clients.

MrNanPLUSAug 27, 2024
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Founder Team
Irina_Squirrly

Irina_Squirrly

Aug 27, 2024

A: Hey there, MrNan!

Thank you for reaching out with your question. The character count limitation can vary slightly depending on the specific letters in the name. For example, wider letters like "w" and "m" take up more space, which can impact how the name is displayed.

However, in most cases, names with up to 13 characters should display fully, regardless of the theme you choose. If you keep...

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Q: Nice product here.

1) Any integration with page builders like Bricks Builder?
2) This works with any CPT or only with native WP posts?

mvishal71Aug 22, 2024
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Founder Team
Irina_Squirrly

Irina_Squirrly

Aug 23, 2024

A: Hey there, mvishal71! Thanks for checking out Starbox PRO and for the kind words.

We haven't tested with Bricks yet but should you encounter any issues, please reach out to our support team at support@squirrly.co, and we’ll do our best to resolve them as quickly as possible. Regarding your second question, Starbox PRO works with multiple Custom Post Types (CPT).

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Q: Can this plugin work on numerous WordPress websites on the "Multiple" plan?

Or only on one website that has a lot of authors because as of right now, I have 5 websites. I just want to make sure I can add this plugin on all my websites and the future one to come.

WealthyWellbeingExpertsPLUSAug 16, 2024
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Founder Team
Irina_Squirrly

Irina_Squirrly

Aug 19, 2024

A: Hey there, Sumo-ling! Thank you for your interest in Starbox PRO by Squirrly.

With the Multiple Plan (3 codes) you can use and install Starbox PRO on an unlimited number of websites at the same time. With 3 codes, you will be able to add this plugin to all your existing sites and the ones to come.

Regardless of the plan you choose (1 code, 2 codes, or 3 codes), you can add an unlimited...

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Q: Can i embed the bio on a Wix page as well ?

dennis333PLUSAug 11, 2024
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Founder Team
Irina_Squirrly

Irina_Squirrly

Aug 12, 2024

A: Hey there, Dennis! Thank you for your interest in Starbox PRO.

The Starbox PRO plugin is exclusively compatible with WordPress and cannot be installed or used on non-WordPress websites.

Hope this helps but let me know if you have any other questions.

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