ragid

Verified purchaser

Deals bought: 25Member since: Oct 2020
2 stars
2 stars
Nov 5, 2025

The idea shows promise, but it lacks essential features, has poor execution, and an unclear product roadmap

From my perspective as a power user, I want to highlight several concerns about the Sella AI tools:

1. The user interface is not intuitive or familiar for daily use. It misses common design elements that make navigation easy and efficient for advanced users, causing frustration with routine tasks.

2. There’s no option to transfer or export my monthly usage data. I need to be able to migrate usage stats and history to reconcile billing or compare across months and platforms.

3. I cannot view my current integrations in a consolidated manner. The absence of a list of connected services, API keys, or active integrations hampers troubleshooting and management.

4. The interface lacks controls for managing system settings. Essential configuration options are missing, preventing easy adjustments of global or account-level settings from a central location.

5. I cannot change my primary email address, as no such option appears in account settings. This complicates account management and recovery.

6. My account shows as “Current Plan: Starter,” but on AppSumo, I am on Plan 3. The documentation and pricing pages do not mention the Starter plan anywhere, leading to confusion about my entitlements.

7. When considering an upgrade, the checkout page only offers the Elite Plan (https://fasttrackrai.lemonsqueezy.com/checkout), but your website lists multiple pro plans (https://yourstella.ai/pricing). The inconsistency between options and the pricing page causes uncertainty.

8. WhatsApp cannot access my account information, preventing me from using WhatsApp for support or notifications linked to my Sella AI profile.

I strongly suggest developing a dedicated mobile app to improve system configuration and interactivity. A native app would provide more responsive controls, push notifications, easier account management, and a more integrated mobile experience compared to web-only or third-party solutions approaches.

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