Q: Limit?
When you say "X.Enrollments per month when learners come from invites or external integration" does that mean that say if we go and advertise our course and people click on our paid advertising that they wont be able to sign up after reaching that mentioned limit?
If so then what good would that do us or you as a company (since you take a good cut already) to limit paying customers? This part didn't make sense to me and might be a solid reason for me to ask for a refund.
Please let me know if I understood something wrong here.
Jay_Steppit
Apr 15, 2025A: Hi there – happy to help clarify this!
If you're selling your course through our built-in Stripe checkout, you're completely unrestricted – there are no monthly enrollment limits in that case. You can have as many students sign up as you’d like, and that’s also the only scenario where we take a small revenue share. We’ve intentionally kept that path unlimited to fully support your growth and make it as easy as possible to scale.
The monthly enrollment limits you mentioned only apply if you're using an external payment system, like selling the course on your own website's payment gateway. In those cases, you’d need to enroll students manually or via an integration, which is where the monthly cap comes into play.
It is possible to get additional enrollment packs – these sit in a separate bonus pot, so that you use your monthly enrollment limits first and only dip into this bonus pot if you exceed the monthly limit.
Hope this clears things up – and if you have any questions about how to set up your course in the way that works best for you, we're here to help – just reach out to our support team.