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STORI Questions

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Q: Stori is now Velin?

I loved Stori's setup, and now that it is Velin, the website doesn't explain barely anything, and Velin seems to be buggy when logging in and can't tell if the functioning is as good? Is this temporary or what's going on? Thanks

RodsAffiliateMarketingPLUSMay 30, 2025
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Q: Hello!

👋
Can we upload our own Videos to STORI? If so, what are the file sizes or any limitations??

Lastly, can we create folders and subfolders of our uploaded images and videos? Thanks!!

OCPLUSMar 12, 2024
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Founder Team
Sandro_STORI

Sandro_STORI

May 15, 2024

A: Hi, Yes sure you can upload videos photos. You can also create folders for uploaded material in Assets section. You can upload 30 files at a time.

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Q: I seem to be locked out of this software, and the support button is sending me into a loop.

Do you have any suggestions on how I can regain access?

fbfacbe709be4548a46ae3523d558cb9Feb 9, 2024
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Founder Team
Sandro_STORI

Sandro_STORI

May 15, 2024

A: Hi support system is now working, could you send us a message so we can identify the issue

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Q: Will Appsumo customers be entitled to future additional features as a benefit of being early supporters/investors?

JomelloPLUSJan 14, 2024
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Founder Team
Sandro_STORI

Sandro_STORI

May 15, 2024

A: Yes, absolutely. All new features and improvements will be automatically added, free of charge to every AppSumo user account. That’s a requirement from AppSumo side and in the contract.

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Q: Do you have RSS feed feature?

truefriendJan 10, 2024
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Founder Team
Sandro_STORI

Sandro_STORI

May 14, 2024

A: Not at the moment. Can describe what's the use case that you would like to get with it please?

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Q: I just created an account for testing.

When I first answered the 12 Question and was finished, I got a message only to use 5000 characters... so everything once again... Now I tried to create a post and it stucks while creating a text or whatever... frozen or so.. first impression: nothing to say...

Tribe66160PLUSJan 9, 2024
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Founder Team
Sandro_STORI

Sandro_STORI

May 15, 2024

A: Thanks for the feedback. We just fixed it. You can see character count in each message. and overall you can provide more info now, resulting in a better brand identity creation. Please, give it a try. Thanks

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Q: i was wondering when will you add Indonesian language?

it would be awesome if you add indonesian language just for the output

aditya_wahyu_laksonoJan 8, 2024
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Founder Team
Nutsa__STORI

Nutsa__STORI

May 15, 2024

A: Hi, thanks for reaching out!
We will take this into consideration.

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Q: Sorry, I have emailed and received a return email code.

When I log in both of my brands are gone as well as info. Can you help me out, please?

Mega17101Jan 2, 2024
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Founder Team
Sandro_STORI

Sandro_STORI

May 14, 2024

A: Hi, Could you contact us through our support system (intercom) on our website. So we can identify your case and look into it.

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Q: Is this system down?

I just tried to login and no luck.

Mega17101Jan 1, 2024
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Founder Team
Sandro_STORI

Sandro_STORI

May 14, 2024

A: No it is working well. Must be an issue specific to you. Contact us through our support channel on our website so we can identify it

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Q: Hello, Your product sounds attractive.

You seem to be responsive in your customer feedback and in the development of your product.
Do you have a rough idea of when you'll be introducing YouTube, please?

I'm not sure if you've included the French language?

Thank you for your work now and in the future.

stephane023Dec 30, 2023
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Founder Team
Sandro_STORI

Sandro_STORI

May 14, 2024

A: Thanks for the question. French language is already supported, both interface and content. You can use it right away. As for Youtube. - it's still in development. We plan to launch it later this month.

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Q: i dont need to generate ai images i build my own ai models and train them for modelinga gencies but im ...

interested in the posts generation, is this the same or images are linked to the unlimited posts?

117697831916257567926PLUSDec 30, 2023
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Founder Team
Sandro_STORI

Sandro_STORI

May 15, 2024

A: Hi, Thanks for the question. No image generation is not linked to post generation at all. You can upload your own images, or not use them at all.

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Q: We really need a place to look whats coming next in the updates and a place to make and vote on feature requests.

That way we can get a solid idea of what to expect from Stori down the line.

I want to full stack on this one for the future but I don't see the vision.

There are some features that I can see making this insanely good(Like a brand Knowledge base) but outside of contacting support there is no place to gauge what your customer base wants.

Any chance we can prioritize a public roadmap so that we can get an idea of what you all have planned?

JakeVanPLUSDec 22, 2023
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Founder Team
Nutsa__STORI

Nutsa__STORI

May 15, 2024

A: Hi Jake, thank you for your question!
You can see our roadmap on our landing page. When you scroll it down, you can see "Roadmap" and after you click it, you will be able to see every feature, which is planned, under review and in progress.
Thank you once again and in case of having any questions or suggestions, don't hesitate to reach out!

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Q: No custom fonts in STORI?

A product like this should have custom fonts integrated by default.

HLMPLUSDec 15, 2023
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Founder Team
Nutsa__STORI

Nutsa__STORI

May 15, 2024

A: Hi, thank you for your question!
Unfortunately, at this point, we don't have any custom fonts, that will give you a possibility to edit your images manually, but we are planning to have a few updates about it and will take this into consideration.
Thank you once again and in case of having any questions, don't hesitate to reach out!

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Q: i have premium ChatGPT, will this work with 4.

0 version to produce higher quality content or does it only work with the free version of ChatGPT?

ravinder54Dec 16, 2023
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Founder Team
Nutsa__STORI

Nutsa__STORI

May 15, 2024

A: Hi Ravinder, thank you for your question.
STORI works with GPT4, not with the free version.
Thank you once again and in case of having questions, don't hesitate to reach out! We are here to assist you.

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Q: Hi, how do you plan to remain sustainable?

i just signed up for a test and the image generation takes forever and never shows any results. I'm worried to full stack and have another ghost company in my bag.

LFDLWPLUSDec 16, 2023
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Founder Team
Nutsa__STORI

Nutsa__STORI

May 15, 2024

A: Hi,
please send this issue to our support team and we will help you.
Thank you!

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Q: Hi, you offer a unlimited brands but limited set of social media connected.

This means i can download the content and publish my self?

LFDLWPLUSDec 16, 2023
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Founder Team
Nutsa__STORI

Nutsa__STORI

May 15, 2024

A: Hi, thank you for your question!
After generating images and posts, you can download or copy them and use it anywhere you want!
Thank you once again and in case of having questions, don't hesitate to reach out!

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Q: Hello.

Any news on any new social media integrations?

Mega17101Dec 18, 2023
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Founder Team
Nutsa__STORI

Nutsa__STORI

May 15, 2024

A: Hi, thank you for your question!
We added Pinterest about 2 weeks ago and now, TikTok integration is in progress!
Thank you once again and in case of having any questions, you can always reach out to us!

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Q: Hello, I am wondering how is content storage calculated ?

And if I use it all how can I free up some ?
Thank you

mariobpferreiraDec 5, 2023
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Founder Team
Sandro_STORI

Sandro_STORI

May 15, 2024

A: Hi, it is calculated on what you keep in Assets. If you fill it up - you can delete whatever is not necessary, just like you would do in Google Drive. Hope this helps

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Q: Hi Team, is there any roadmap available?

Would love to see a bulk post-creation capability.

AdrianM.PLUSNov 29, 2023
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Founder Team
Nutsa__STORI

Nutsa__STORI

May 15, 2024

A: Hi Adrian, thank you for your question!
At this point, we don't have a roadmap available for customers to see, but we are planning to make a page of our roadmap, so all the users will be able to see our next steps and plans.
About the bulk post creation - if you mean creating a few posts at the same time, you are not able to do that. For now, we are not planning to add it, you can create 1 post at a time.
Thank you once again for reaching out!

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Q: Hi.

Just grabbed the deal.

Unfortunately I noticed that some languages, like italian, are missing.
Do You have plans/release date to add it?

Thanks

staff7PLUSNov 28, 2023
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Founder Team
Sandro_STORI

Sandro_STORI

May 15, 2024

A: Hi, I don't know how we missed Italian. We will add it today, for sure.

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