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111237413093236656319PLUS
Nov 8, 2023

Q: Whenever I setup a new brand it has the same social media accounts as all the other brands.

Is this the way it is supposed to work?

I though each brand would only display its own social media accounts?

Founder Team
Sandro_STORI

Sandro_STORI

May 14, 2024

A: That’s right, it should be like this: Each brand you create - can have it’s own social media pages (Account is a user for example on Facebook you as a person are admin of 2 pages, Page A and Page B) once you connect your account and authorize publishing on pages that belongs to you, you can than select a specific page that you want to attribute to a specific brand. (If it shows old page already being connected - try clearing cache in your browser)

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Mine shows the same social media accounts connected across all brands. Any social media account changes change all social media accounts over all brands.

Founder

Verified purchaser

Please contact us through the support chat on the dashboard and we'll investigate the issue. We made some fixes related to social accounts last week, but there may be something specific to your account.