Q: Hello, I was really about to pull the trigger on Tier 3.
Seems like a great product, like all products in Appsumo trying to find PMF so room to grow. What stopped me in my tracks were reading through the responses in the Q&A. I have procured more than 200 products in Appsumo since i have become a member. Therefore have heard it all from Founders. So two things as a founder that scared seasoned buyers away.
1.) No CName and full White Label - Far and above number one red flag. This community are one of founders ourselves who offer these products (white label services). You have to have Cname OR figured out a solution for us to offer as our own. We are trying to build our business not yours. If so we would buy the monthly products.
2.) Communicate concisely and with dates (best if the dates are within the timeframe your deal is open) - I don't know how many time Founders hears an outcry from the community about a big product oversight (typically #1 - cname/white label) feature is coming without any real dates, then the features never are developed. OR if a date is provided but coincidently its like a little over 2-3 months - after the last day of the deal - kid you now, I have seen it several times - you guessed it, the promised never happened and...surprise...our refund window is expired.
So great product but I hope you are noting the communities needs because I really wanted this product. Maybe next time, do you plan to return to Appsumo?