Hi,\u000a\u000aI had upgraded my plan from Tier 2 to 3 and then all the credits went off to Zero. I could not get the support email id to communicate.\u000a\u000aPlease help me with the resolution.\u000a\u000aThanks in advance.

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Arturo_Straico · Answer

Hi nageswara,\u000a\u000aThank you for reaching out, and I apologize for the inconvenience you\u0027ve encountered with your credit balance after upgrading.\u000a\u000aFor a swift resolution, please email us directly at hello@straico.com with the details of your upgrade. Our support team will promptly assist you.\u000a\u000aBest regards,\u000a\u000aThe Straico Support Team

Straico

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