SyeSye
SyePLUS
Feb 21, 2025

Q: Concerns about the 10 concurrent viewer limit on all plans

Hi, The 10 concurrent viewer limit is a major concern. Many entrepreneurs who come to sumo are willing to be flexible and adjust their plans once they realise that it doesn't always mean the needs of the end user. So, I'm asking you if you are willing to be a bit flexible on this? I was surprised to see such a low limit, and it should be clearly stated in the pricing plans. Whether I choose Tier 1 or Tier 3, this restriction applies, which is unusual for an appsumo deal.

I was considering purchasing, but this limitation makes it hard to justify long-term. Most solopreneurs on appsumo invest in lifetime deals, not plans that push them towards monthly upgrades. It feels like it defeats the purpose of an appsumo offer.

Also, can I upload my own transcriptions?
Thanks.
Sye

Founder Team
CentricApp

CentricApp

Feb 22, 2025

A: Hi Sye,

Thanks for sharing your concerns! We understand that a 10 concurrent viewer limit might feel restrictive for some users, and we appreciate the feedback. We’re actively reviewing our plans and considering adjustments based on user needs.

For users who require unlimited concurrent viewers, we do offer an optional upgrade for just $7/month—which keeps costs low while ensuring scalability. That said, we’re always open to community input and will take your feedback into account for future improvements.

Regarding transcriptions— STREAM supports automatic transcriptions.

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