We bought the highest AppSumo lifetime tier, which included renewing monthly AI credits.
We tested the platform early, but it was not ready for real use. We invested and waited for it to mature, expecting the lifetime benefits to be available when it was ready.
Instead, the company removed the monthly credits and now requires lifetime customers to pay separately for AI usage. This retroactively changes the deal and turns the purchase into a sunk investment!

We have contacted the company multiple times for clarification and a resolution. They have not responded.
Ignoring lifetime customers after changing deal terms is not acceptable.

This completely defeats the purpose of a lifetime deal and breaks trust.