A: Hi, in the top bar inside the app there's a help icon "(?)" you can click there to access a direct chat, or if you prefer just email us at: hello@subly.app
A: Hi, sorry I just saw this because the Appsumo campaign is not active.
Are you able to login now? I think this should be solved now. If not, there's a chat widget in the landing page: subly.app feel free to reach out to solve it ASAP.
Q: Today, I've tried using subly in 3 different browsers (Brave, Chrome, Edge) and got the same error:
...
Application error: a client-side exception has occurred (see the browser console for more information). I did check the console, but it doesn't help much. And there's no support on the site, so please respond here, maybe also tell me where/how I can reach support.
Hi there, that's not the case, Subly is in active development, it was a bug what was causing this issue. The bug was fixed yesterday and everything is working properly now, sorry for the inconveniences.
Q: Support email?
How can I access support?
emileond
Oct 24, 2024A: Hi, in the top bar inside the app there's a help icon "(?)" you can click there to access a direct chat, or if you prefer just email us at: hello@subly.app
Share Subly - Plus exclusive
Q: when will this tool be back?
black friday? please come back!
emileond
Jul 23, 2024A: Hi, maybe in the next Black Friday 😀
Share Subly - Plus exclusive
Q: Hi there, I am not able to log in, my email credentials are not recognised - while I continue receiving email notifications.
When I click on "forgotten password", I am sent a link to reset it - which is not valid.
Please assist.
Thank you!
emileond
May 15, 2024A: Hi, sorry I just saw this because the Appsumo campaign is not active.
Are you able to login now? I think this should be solved now. If not, there's a chat widget in the landing page: subly.app feel free to reach out to solve it ASAP.
Share Subly - Plus exclusive
Q: please come back =(((
emileond
Jul 23, 2024A: Hi, planning to do a LTD here for Black Friday 😀 stay tuned
Share Subly - Plus exclusive
Q: Today, I've tried using subly in 3 different browsers (Brave, Chrome, Edge) and got the same error: ...
Application error: a client-side exception has occurred (see the browser console for more information).
I did check the console, but it doesn't help much. And there's no support on the site, so please respond here, maybe also tell me where/how I can reach support.
emileond
May 14, 2024A: Hi, there was a bug causing this issue. It was fixed yesterday, everything should work properly now, sorry for the inconveniences.
Share Subly - Plus exclusive
Verified purchaser
me too. It started two days ago. Looks like they did the deal and vanished
Hi there, that's not the case, Subly is in active development, it was a bug what was causing this issue. The bug was fixed yesterday and everything is working properly now, sorry for the inconveniences.
Verified purchaser
Good to know