I rarely leave negative reviews, but my experience with this product’s customer support and onboarding has been extremely frustrating. As someone who runs multiple businesses and works with many SaaS tools, I understand early‑stage hiccups, but I also expect responsive, accountable support—especially on an AppSumo deal where first impressions matter.

I reached out to Subpage support multiple times, clearly explaining the problem and providing screenshots so they could see exactly what I was seeing. Subpage never responded to any of my messages over the course of 10 days. On top of the lack of support, I also noticed that their website’s security certificate has expired, which is a basic reliability and security red flag for any SaaS product. Review the video here to see the expired security certificate: https://kommodo.ai/recordings/iQBZnv3S9oW4MPn6rttK?onlyRecording=1

The only reply I received was from AppSumo support, who did their best, but that doesn’t fix the core problem: the actual product team at Subpage was completely silent. When you’re trying to get up and running with a new tool, a total lack of response from the vendor is unacceptable.

In this case, the lack of clear guidance, poor follow‑through, and failure to resolve a straightforward account/onboarding issue was unacceptable.

If you’re considering this product, be aware that if something goes wrong during setup, you may not get the level of support you need to get up and running quickly.

Because Subpage support never bothered to engage, acknowledge the issue, or offer any kind of solution, We requested a refund and will be moving on to another tool. If reliable and responsive support matters to you, I would strongly reconsider before purchasing.