erin158

Verified purchaser

Deals bought: 90Member since: Dec 2022
1 stars
1 stars
Nov 29, 2025

Horrible Customer Service

Think twice before buying this deal until they fix some internal things. While the platform is good, the customer service is HORRIBLE! I have been waiting a month for them to resolve an issue with my code. I purchased the copy over a year ago, and somehow my account is now on a free plan. MYSELF and APPSUMO, have repeatedly reached out to them to resolve the issue. They have been radio silent! I even thought of buying more codes, but I can't with this level of service.

Founder Team
George_B

George_B

Nov 29, 2025

Erin, I'm sorry to hear about your experience with delayed responses. However, I have been trying to reach you using the different email accounts you're using and have been contacting us on. Please check your inbox and spam, we can't help if there's no two-way communication. We even have a phone number on our website for people to reach out this way if email isn't working. Please get in touch with us so we can resolve the issues with your account. Thank you!

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